Receptionist Job at The New York Foundling in New York

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Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York‑based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole‑person, whole‑family, and whole‑life approach that unlocks solutions for a lifetime.

The purpose of the receptionist position is to provide a welcoming and professional first point of contact for clients, visitors and staff. This role supports the overall efficiency of the workplace by managing front‑desk operations, directing inquiries, and ensuring smooth communication flow.

Responsibilities

• Greet visitors and clients in a professional, welcoming manner to create a positive first impression and enhance the organization’s public image.
• Manage incoming phone calls and direct inquiries; take messages efficiently to ensure seamless communication within the organization.
• Coordinate scheduling and use of visiting rooms; maintain the visiting room organized for family visits.
• Maintain an organized and presentable front desk and lobby area.
• Distribute incoming mail, packages and correspondence to the appropriate department; communicate effectively with staff and external parties to relay accurate information.
• Assist with administrative tasks such as filing and document preparation to support office productivity and workflow.
• Monitor visitor logs and issue name tags to maintain security protocols and protect confidential business operations.
• Perform other tasks as needed.

Qualifications

Education Required – High School / G.E.D.

Salary Range – $18.92/hour (plus education additive $3,800)

Seniority level – Entry level

Employment type – Full‑time

Job function – Administrative

Industry – Individual and Family Services

The New York Foundling is committed to attracting and retaining a diverse employee population, honoring your experiences, perspectives, and unique identity. Together, our community strives to create and maintain inclusive, equitable and welcoming working and learning environments.