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Metropolitan Transportation Authority

Director, Labor Relations, and Grievances - MTAPD/Security

Metropolitan Transportation Authority, New York, New York, us, 10261

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Director, Labor Relations, and Grievances - MTAPD/Security POSTING NO.

13597

Job Title:

Director, Labor Relations, and Grievances - MTAPD/Security

Dept/Div:

Employment and Labor Relations

Work Location:

2 Broadway

Employment Type:

Full-Time

Salary Range:

$145,231 - $163,385

Deadline:

Until Filled

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Opening The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective The Director, Labor Relations performs labor/management relations functions within MTA‑HQ, MTA Police, and the Department of Security to ensure consistent interpretation, administration and application of various collective bargaining agreements (CBAs), MTA‑HQ and Department policies, rules, regulations, and practices. The incumbent reviews and evaluates incoming grievances, Improper Practice charges, and draft disciplinary charges, provides proper responses to grievances, and assists attorneys on grievances and hearing officer duties. The incumbent also tracks case load, identifies bottlenecks, and may assist in the negotiations of successor collective bargaining agreements.

Responsibilities

Direct and manage MTA‑HQ, MTA‑PD, and Department of Security contract interpretation and disciplinary grievance processes, including reviewing and evaluating incoming grievances, Improper Practice charges, timely drafting and processing disciplinary charges, researching, interviewing personnel, and advising managers.

Provide advice and guidance on proper interpretation of CBAs and labor‑related issues, research and prepare responses to labor contract disputes and union requests for information.

Represent MTA‑HQ and Department(s) at informal conferences, serve as hearing officer at pre‑arbitration hearings, and negotiate resolution of labor disputes within contractual parameters.

Accurately track individual case load and status matters; proactively identify bottlenecks and recommend solutions to streamline processes.

Participate in collective bargaining negotiations of successor CBAs and ensure overall and consistent application of labor relations agreements and policies Authority‑wide.

Prepare and conduct training sessions on various labor topics and emerging labor issues; select, develop, and motivate personnel within the department and provide career development and coaching.

Answer/respond to correspondences relating to labor issues; prepare reports and recommendations to the Deputy Chief and other department heads concerning MTA‑HQ, MTA Police, and Department of Security rules, regulations, and contract issues.

Other duties as assigned.

Required Knowledge, Skills, and Abilities

Proven leadership skills with the ability to bridge and enhance cooperative working relationships.

Advanced facilitation, mediation, advocacy, and interpersonal skills to cope with conflicting points of view and function under pressure while demonstrating integrity, fairness, and a persuasive, confident persona.

Excellent written, oral communication, listening, and interpersonal skills.

Excellent organizational and presentation skills.

Demonstrated ability to conduct thorough and factual investigations and present findings in a clear, concise, and persuasive format.

Ability to work independently and prioritize projects in time‑sensitive situations, paying attention to details.

Excellent analytical and complex problem‑solving skills to make quality decisions.

Proficiency in drafting contractual language, grievance decisions, and internal/external correspondence.

Strong knowledge of public sector labor law and demonstrated ability to work effectively with unionized and non‑unionized staff at all levels and with external stakeholders.

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Required Education and Experience

Bachelor's degree in Labor Relations or a related field.

Minimum 10 years related experience, of which at least 4 years must have been in a supervisory or leadership position.

Preferred Qualifications

Five (5) years of labor relations experience.

A Juris Doctorate (J.D.).

Familiarity with the MTA’s policies, procedures, and collective bargaining agreements.

Familiarity with law enforcement internal processes.

Other Information May need to work outside of normal work hours (i.e., evenings and weekends).

Travel may be required to other MTA locations or external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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