Sanjoseca
Enterprise Public Cloud Computing and Storage Manager (Enterprise Supervising Te
Sanjoseca, San Jose, California, United States, 95199
Overview
Enterprise Public Cloud Computing and Storage Manager (Enterprise Supervising Technology Analyst) with the City of San José IT Department. The department enables innovation, collaboration, and engagement to enrich the quality of life in San José through technology solutions, governance, security, and strategic planning. The City is an equal opportunity employer and is committed to equity and inclusion. Applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other unlawful status. Reasonable accommodations are available; contact CityCareers@sanjoseca.gov for assistance or accommodations due to a disability. The City of San José is committed to equity and inclusion and supports accessibility in City services and technology initiatives. The IT Department’s mission is to enrich the quality of life in San José through innovation, collaboration, and engagement, and to enable that mission through infrastructure, cybersecurity, data management, AI, productivity and collaboration tools, the San José 311 platform, data privacy programs, and strategic planning. Position Duties
NOTE – This position will remain open until filled, and applications will be reviewed continuously. The next application review date is Friday, October 31, 2025. However, we encourage applicants to apply as soon as possible, as this recruitment may close at any time. The City of San José is recruiting for an Enterprise Public Cloud Computing and Storage Manager (Enterprise Supervising Technology Analyst) in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure services and day-to-day operations. The role requires strong hands-on technical leadership, infrastructure service oversight, strategic thinking, and effective project management. The ideal candidate must own the design, implementation, and management of cloud infrastructure operations and lead projects to completion. Infrastructure operations include cloud infrastructure (Azure / AWS / GCP), server virtualization, cloud storage architectures, FileShare service, backup service, system management, automation, and monitoring. Duties may include but are not limited to: Provide technical leadership for the City’s enterprise infrastructure, including Public Cloud (Azure) governance and operations, distributed file systems and/or FileShare, enterprise cloud storage, system management and monitoring, cloud administration, enterprise backups and restore, automation, and Disaster Recovery of infrastructure services. Design and implement Azure cloud backup and disaster recovery. Monitor and optimize cloud infrastructure for cost, performance, and reliability. Perform hands-on system configuration and advanced troubleshooting of infrastructure issues to ensure service availability and meet service level expectations. Improve service levels, availability, and cost efficiency through automation and proactive service management. Develop technical guidelines and governance frameworks to ensure best practices and security. Lead project implementation to completion. Enforce data integrity and availability across cloud platforms. Coordinate communication and IT service needs with departments. Maintain a 5-year portfolio strategy for the service area. Manage enterprise asset life cycle, including tracking, replacement, and surplus of equipment. Manage enterprise infrastructure maintenance and support contracts. Provide technical leadership and mentoring to subordinates. Ensure the team meets and exceeds performance expectations defined through metrics and benchmarks. Manage team resources, employee work plans, and performance appraisals. Salary Information
The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the ESTA classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $148,118.88 – $180,463.92 The ESTA classification is represented by the City Association of Management Personnel, IFPTE, Local 21 (CAMP) bargaining unit. Please note that the Enterprise Public Cloud Computing and Storage Manager (ESTA) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Please be informed that the City of San José will NOT prepare or file a labor condition application with the Department of Labor; in other words, the City will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa that requires an employer application. Minimum Qualifications
Education and Experience:
A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master’s Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver’s license, certifications, etc.): Possession of a valid State of California driver’s license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check is a condition of employment. Other Qualifications
Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise
– Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting current technologies such as: Private Virtual Infrastructure (e.g., VMWare); Public Cloud Infrastructure (e.g., Azure, AWS); FileShare Services; External SSL certification and Domain Registration; Enterprise Backup and Restore; Disaster Recovery; and/or Python and/or PowerShell scripting. Proven ability to improve cost efficiency through automation, scripting, vendor negotiation, and creative solutioning. Ability to understand the complexities of enterprise infrastructure, including hyperconverged platforms, networking, clustering, and load balancing. Experience designing, deploying, and managing hybrid environments across multiple server OS versions (e.g., Windows Server 2008, 2012). Hands-on experience managing infrastructure tools and services (e.g., Azure, vCenter, vMotion, GPO, PowerShell, SCCM). Experience working with SDN-enabled converged/hyperconverged environments. Experience managing Windows security monthly patches in Azure cloud. Experience in designing a solution in public cloud (Azure and/or AWS). Experience in creating and applying Microsoft Windows Active Directory GPOs. Ability to review and analyze system logs, perform remediation, and conduct preventative maintenance. Experience with infrastructure monitoring and performance tools (e.g., SolarWinds, Sumo Logic, Splunk). Experience in leading Incident Response and Change Management. Strong documentation skills for technical procedures and infrastructure configurations. Solid grasp of infrastructure operations and security best practices. Problem Solving
– Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision
– Sets effective short and long-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Analytical Thinking
– Approaches a problem or situation by using a logical, systematic, sequential approach. Teamwork and Interpersonal Skills
– Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management
– Demonstrate working experience in leading Enterprise projects with scope, timeline, and budget. Ensures support for projects and implements agency goals and strategic objectives. Communication Skills
– Effectively conveys information and expresses thoughts and facts clearly, both orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions and submit a recent resume to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov. Additional Information: Employment Eligibility:
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. If you do not receive the confirmation, please email CityCareers@sanjoseca.gov and we will research the status of your application. IsExpired
false
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Enterprise Public Cloud Computing and Storage Manager (Enterprise Supervising Technology Analyst) with the City of San José IT Department. The department enables innovation, collaboration, and engagement to enrich the quality of life in San José through technology solutions, governance, security, and strategic planning. The City is an equal opportunity employer and is committed to equity and inclusion. Applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other unlawful status. Reasonable accommodations are available; contact CityCareers@sanjoseca.gov for assistance or accommodations due to a disability. The City of San José is committed to equity and inclusion and supports accessibility in City services and technology initiatives. The IT Department’s mission is to enrich the quality of life in San José through innovation, collaboration, and engagement, and to enable that mission through infrastructure, cybersecurity, data management, AI, productivity and collaboration tools, the San José 311 platform, data privacy programs, and strategic planning. Position Duties
NOTE – This position will remain open until filled, and applications will be reviewed continuously. The next application review date is Friday, October 31, 2025. However, we encourage applicants to apply as soon as possible, as this recruitment may close at any time. The City of San José is recruiting for an Enterprise Public Cloud Computing and Storage Manager (Enterprise Supervising Technology Analyst) in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure services and day-to-day operations. The role requires strong hands-on technical leadership, infrastructure service oversight, strategic thinking, and effective project management. The ideal candidate must own the design, implementation, and management of cloud infrastructure operations and lead projects to completion. Infrastructure operations include cloud infrastructure (Azure / AWS / GCP), server virtualization, cloud storage architectures, FileShare service, backup service, system management, automation, and monitoring. Duties may include but are not limited to: Provide technical leadership for the City’s enterprise infrastructure, including Public Cloud (Azure) governance and operations, distributed file systems and/or FileShare, enterprise cloud storage, system management and monitoring, cloud administration, enterprise backups and restore, automation, and Disaster Recovery of infrastructure services. Design and implement Azure cloud backup and disaster recovery. Monitor and optimize cloud infrastructure for cost, performance, and reliability. Perform hands-on system configuration and advanced troubleshooting of infrastructure issues to ensure service availability and meet service level expectations. Improve service levels, availability, and cost efficiency through automation and proactive service management. Develop technical guidelines and governance frameworks to ensure best practices and security. Lead project implementation to completion. Enforce data integrity and availability across cloud platforms. Coordinate communication and IT service needs with departments. Maintain a 5-year portfolio strategy for the service area. Manage enterprise asset life cycle, including tracking, replacement, and surplus of equipment. Manage enterprise infrastructure maintenance and support contracts. Provide technical leadership and mentoring to subordinates. Ensure the team meets and exceeds performance expectations defined through metrics and benchmarks. Manage team resources, employee work plans, and performance appraisals. Salary Information
The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the ESTA classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $148,118.88 – $180,463.92 The ESTA classification is represented by the City Association of Management Personnel, IFPTE, Local 21 (CAMP) bargaining unit. Please note that the Enterprise Public Cloud Computing and Storage Manager (ESTA) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Please be informed that the City of San José will NOT prepare or file a labor condition application with the Department of Labor; in other words, the City will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa that requires an employer application. Minimum Qualifications
Education and Experience:
A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master’s Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver’s license, certifications, etc.): Possession of a valid State of California driver’s license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check is a condition of employment. Other Qualifications
Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise
– Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting current technologies such as: Private Virtual Infrastructure (e.g., VMWare); Public Cloud Infrastructure (e.g., Azure, AWS); FileShare Services; External SSL certification and Domain Registration; Enterprise Backup and Restore; Disaster Recovery; and/or Python and/or PowerShell scripting. Proven ability to improve cost efficiency through automation, scripting, vendor negotiation, and creative solutioning. Ability to understand the complexities of enterprise infrastructure, including hyperconverged platforms, networking, clustering, and load balancing. Experience designing, deploying, and managing hybrid environments across multiple server OS versions (e.g., Windows Server 2008, 2012). Hands-on experience managing infrastructure tools and services (e.g., Azure, vCenter, vMotion, GPO, PowerShell, SCCM). Experience working with SDN-enabled converged/hyperconverged environments. Experience managing Windows security monthly patches in Azure cloud. Experience in designing a solution in public cloud (Azure and/or AWS). Experience in creating and applying Microsoft Windows Active Directory GPOs. Ability to review and analyze system logs, perform remediation, and conduct preventative maintenance. Experience with infrastructure monitoring and performance tools (e.g., SolarWinds, Sumo Logic, Splunk). Experience in leading Incident Response and Change Management. Strong documentation skills for technical procedures and infrastructure configurations. Solid grasp of infrastructure operations and security best practices. Problem Solving
– Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision
– Sets effective short and long-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Analytical Thinking
– Approaches a problem or situation by using a logical, systematic, sequential approach. Teamwork and Interpersonal Skills
– Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management
– Demonstrate working experience in leading Enterprise projects with scope, timeline, and budget. Ensures support for projects and implements agency goals and strategic objectives. Communication Skills
– Effectively conveys information and expresses thoughts and facts clearly, both orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions and submit a recent resume to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov. Additional Information: Employment Eligibility:
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. If you do not receive the confirmation, please email CityCareers@sanjoseca.gov and we will research the status of your application. IsExpired
false
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