LCS
Overview
THE FORUM is recruiting for a hospitality focused Admissions Coordinator to join our team. The Admissions Coordinator is responsible for overseeing and coordinating all aspects of the admissions process of new residents in our Health Care Center. This includes working directly with hospitals, referral sources, residents, and families to ensure a seamless, professional, and compassionate transition for incoming residents. The role supports census growth, ensures regulatory compliance, timely completion of admission paperwork and important document uploads, and provides exceptional customer service. Employment Type:
Full Time (Non-Exempt) Hourly Range:
$27.56-$35.54 We are proud to invest in you, and offer these special benefits to Team Members: Competitive Salary Referral Bonus Daily Pay Career Advancement Opportunities Up to $40.00 monthly provided meal card for on-site market 401k with employer match Full Medical Benefits eligible on the first of the month following hire date Amazing PTO plan (Vacation/Sick) that you start accruing on day one Holidays Paid (after 90 days on the job) Excellent Training Tuition Reimbursement Recognition Program On-site Gym Responsibilities
Coordinate and manage all incoming referrals and inquiries related to Medicare-covered skilled nursing admissions, as well as admissions or other payor types. Respond in a timely manner. Collect clinical and financial documentation needed for pre-admission and post-admission screening. Communicate with interdisciplinary teams for eligibility approval. Build and maintain strong relationships with hospitals, discharge planners, and other referral sources. Verify Medicare Part A and B coverage, HMO or other insurance coverage, and ensure benefits meet facility requirements prior to admission. Track referral activity and admission status using the facility’s CRM or EMR system, maintaining accurate and timely records. Schedule and lead facility tours for prospective residents and families, presenting services in a professional and informative manner. Collaborate with the Admissions & Marketing Director and Director of Community Relations on outreach, census-building initiatives, and marketing efforts and events. Coordinate the move-in process to ensure a smooth transition for residents, including timely communication with all necessary departments. Ensure compliance with all state and federal regulations related to Medicare admissions and HIPAA privacy guidelines. Assist with weekend or evening admissions support, as needed. Support Assisted Living and Memory Care sales process as needed. Qualifications
High school diploma or equivalent required; Associate’s or bachelor’s degree in healthcare, Business, Marketing, or other related field preferred. Minimum of one year of experience in healthcare admissions, preferably within a Skilled Nursing Facility. In-depth knowledge of Medicare Part A and Part B requirements and admission qualifications. Knowledge of HMO and Medicare Advantage plans and experience obtaining authorization approval. Exceptional communication and organizational skills. Ability to work both independently and in a collaborative team environment. Proficiency in Microsoft Office and CRM/EMR systems (e.g., PointClickCare, MatrixCare, etc.). Skill in use of computer software including MS-Word. Familiarity with and adherence to guidelines related to the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) regulations in all aspects of the job including sales presentations and marketing materials. Must be able to work weekends or other days/times assigned by supervisor. EEO Employer
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THE FORUM is recruiting for a hospitality focused Admissions Coordinator to join our team. The Admissions Coordinator is responsible for overseeing and coordinating all aspects of the admissions process of new residents in our Health Care Center. This includes working directly with hospitals, referral sources, residents, and families to ensure a seamless, professional, and compassionate transition for incoming residents. The role supports census growth, ensures regulatory compliance, timely completion of admission paperwork and important document uploads, and provides exceptional customer service. Employment Type:
Full Time (Non-Exempt) Hourly Range:
$27.56-$35.54 We are proud to invest in you, and offer these special benefits to Team Members: Competitive Salary Referral Bonus Daily Pay Career Advancement Opportunities Up to $40.00 monthly provided meal card for on-site market 401k with employer match Full Medical Benefits eligible on the first of the month following hire date Amazing PTO plan (Vacation/Sick) that you start accruing on day one Holidays Paid (after 90 days on the job) Excellent Training Tuition Reimbursement Recognition Program On-site Gym Responsibilities
Coordinate and manage all incoming referrals and inquiries related to Medicare-covered skilled nursing admissions, as well as admissions or other payor types. Respond in a timely manner. Collect clinical and financial documentation needed for pre-admission and post-admission screening. Communicate with interdisciplinary teams for eligibility approval. Build and maintain strong relationships with hospitals, discharge planners, and other referral sources. Verify Medicare Part A and B coverage, HMO or other insurance coverage, and ensure benefits meet facility requirements prior to admission. Track referral activity and admission status using the facility’s CRM or EMR system, maintaining accurate and timely records. Schedule and lead facility tours for prospective residents and families, presenting services in a professional and informative manner. Collaborate with the Admissions & Marketing Director and Director of Community Relations on outreach, census-building initiatives, and marketing efforts and events. Coordinate the move-in process to ensure a smooth transition for residents, including timely communication with all necessary departments. Ensure compliance with all state and federal regulations related to Medicare admissions and HIPAA privacy guidelines. Assist with weekend or evening admissions support, as needed. Support Assisted Living and Memory Care sales process as needed. Qualifications
High school diploma or equivalent required; Associate’s or bachelor’s degree in healthcare, Business, Marketing, or other related field preferred. Minimum of one year of experience in healthcare admissions, preferably within a Skilled Nursing Facility. In-depth knowledge of Medicare Part A and Part B requirements and admission qualifications. Knowledge of HMO and Medicare Advantage plans and experience obtaining authorization approval. Exceptional communication and organizational skills. Ability to work both independently and in a collaborative team environment. Proficiency in Microsoft Office and CRM/EMR systems (e.g., PointClickCare, MatrixCare, etc.). Skill in use of computer software including MS-Word. Familiarity with and adherence to guidelines related to the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) regulations in all aspects of the job including sales presentations and marketing materials. Must be able to work weekends or other days/times assigned by supervisor. EEO Employer
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