Sound Community Services, Inc.
Director of Human Resources
Sound Community Services, Inc., New London, Connecticut, us, 06320
ORGANIZATION:
Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting, and supporting individuals with persistent mental illness and substance use disorders. We work tirelessly to create a culture and environment in which recovery and wellness are possible.
Ready to make your application Please do read through the description at least once before clicking on Apply.
JOB SUMMARY: The Director of Human Resources is a hands-on leader responsible for overseeing all HR functions at Sound Community Services. This role ensures that HR practices align with the organization’s values, foster employee engagement, and comply with legal and regulatory requirements. The Director develops and manages HR programs and activities across recruitment, employee relations, performance management, compensation and benefits, training and development, and policy implementation. The HR Director also manages and provides guidance to HR team members responsible for generalist support and recruitment functions. Additional responsibilities include personnel administration, workplace safety, and benefits management. While labor and union relations are part of the role, they are integrated within a broader focus on cultivating a positive and compliant workplace culture.
ESSENTIAL FUNCTIONS Oversee performance management processes, including goal setting, feedback, evaluations, and development planning to support employee growth and organizational effectiveness Provide training, guidance, and coaching to managers on effective people management, employee development, and handling performance conversations Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with federal, state, and local employment laws Lead efforts to foster a respectful and inclusive workplace by addressing concerns promptly and professionally, conducting investigations when necessary, and guiding corrective actions to ensure fair, consistent, and legally compliant outcomes Promote consistent application of policies to maintain a positive work environment Develop, implement, and administer management-labor relations programs to improve labor relations, ensures compliance with collective bargaining agreements, and supports union-related processes as needed
What You Need Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field 8-10 years of progressive HR experience and 2-3 years of people management Generalist background with proven experience in implementing performance management systems, and training. Proficiency with benefits is a plus Strong knowledge of employment law and HR best practices Demonstrated experience managing labor relations, including interpreting collective bargaining agreements and supporting contract negotiations and grievance processes Experience in nonprofit or mission-driven organizations strongly preferred SHRM-CP, SHRM-SCP, or PHR/SPHR certification a plus Excellent interpersonal, communication, and organizational skills
Gallagher's HR & Organizational effectiveness team provides expert guidance and hands-on support in HR, Recruiting, and Payroll to help organizations stay focused on achieving their strategic business goals.
Ready to make your application Please do read through the description at least once before clicking on Apply.
JOB SUMMARY: The Director of Human Resources is a hands-on leader responsible for overseeing all HR functions at Sound Community Services. This role ensures that HR practices align with the organization’s values, foster employee engagement, and comply with legal and regulatory requirements. The Director develops and manages HR programs and activities across recruitment, employee relations, performance management, compensation and benefits, training and development, and policy implementation. The HR Director also manages and provides guidance to HR team members responsible for generalist support and recruitment functions. Additional responsibilities include personnel administration, workplace safety, and benefits management. While labor and union relations are part of the role, they are integrated within a broader focus on cultivating a positive and compliant workplace culture.
ESSENTIAL FUNCTIONS Oversee performance management processes, including goal setting, feedback, evaluations, and development planning to support employee growth and organizational effectiveness Provide training, guidance, and coaching to managers on effective people management, employee development, and handling performance conversations Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with federal, state, and local employment laws Lead efforts to foster a respectful and inclusive workplace by addressing concerns promptly and professionally, conducting investigations when necessary, and guiding corrective actions to ensure fair, consistent, and legally compliant outcomes Promote consistent application of policies to maintain a positive work environment Develop, implement, and administer management-labor relations programs to improve labor relations, ensures compliance with collective bargaining agreements, and supports union-related processes as needed
What You Need Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field 8-10 years of progressive HR experience and 2-3 years of people management Generalist background with proven experience in implementing performance management systems, and training. Proficiency with benefits is a plus Strong knowledge of employment law and HR best practices Demonstrated experience managing labor relations, including interpreting collective bargaining agreements and supporting contract negotiations and grievance processes Experience in nonprofit or mission-driven organizations strongly preferred SHRM-CP, SHRM-SCP, or PHR/SPHR certification a plus Excellent interpersonal, communication, and organizational skills
Gallagher's HR & Organizational effectiveness team provides expert guidance and hands-on support in HR, Recruiting, and Payroll to help organizations stay focused on achieving their strategic business goals.