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Greenlight Networks, LLC

Outside Fiber Technician

Greenlight Networks, LLC, Baltimore, Maryland, United States, 21276

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Greenlight Networks is bringing ultra-high-speed fiber internet to Baltimore with a planned $100 million investment to expand connectivity, create jobs, and support the city’s digital future. Founded in 2011, we deliver internet speeds up to 8 Gigabits per second—faster and more reliable than traditional providers—with simple, transparent pricing and no hidden fees.

Construction is already underway in neighborhoods across the City. We’re committed to Baltimore for the long term—establishing a regional office, hiring locally, and partnering with community organizations to help close the digital divide. At Greenlight, our mission is simple: connect communities by delivering the best internet experience so residents and small businesses can work, play, and live without limits.

Description Outside Fiber Technician , in Baltimore, you will be one of the initial points of contact for our customers, ensuring they experience a seamless installation process and receive an ultra-high-speed internet service with a high level of customer experience.

What You’ll Be Doing

Cabling testing and documentation (all media types)

Installation, maintenance, and troubleshooting of fiber optic systems and networks

Working with optical fiber, including performing all cable pulling, suspension, fiber terminating, and testing in accordance with the National Electrical Code (NEC) and other local regulations

Collaborating with team members to ensure premiere service to business and residential customers

Assisting with other business-related duties as assigned

Knowledge, Skills and Abilities

Excellent teamwork ability and customer service skills

Understanding of fiber optics cabling and splicing

Computer & home networking skills; basic electronic audio/video knowledge is helpful

Proficient with tools and equipment required to perform tasks, including drills, cable cutters, splicers, hammer drill

High standard of work ethics with ability to perform work neatly and with quality

Adherence to safety guidelines and PPE requirements

Ability to work in adverse conditions including all weather conditions

Willingness to share knowledge, train others as needed

Work aloft and in close spaces up to 30 ft on ladders, or hand climb utility poles using gaffs; work in manholes

Must be able to stoop, kneel or crouch for long periods; lift up to 50 pounds and carry 25 pounds consistently

Ability to work flexible schedules including weekends, holidays, evenings, and overtime as required

Driver’s license and driving record meeting insurability requirements; ability to drive a company vehicle

Ability to clear pre-employment drug test and background check

Ability to read prints and follow color-coordinated routings

Education and Experience

Five years’ experience preferred in a customer-facing installation environment (fiber, cable, telecom and/or electronics)

High school diploma or GED required; college or technical/vocational school a plus

Preference given to candidates with fiber installation experience and/or experience with fiber technologies in a telecommunications environment

Compensation Our job titles may span more than one career level. The hourly pay range for this position is between $22.00 - $27.00.

The actual salary offered may be influenced by factors such as training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, is available at www.greenlightnetworks.com/careers/

About the Organization Greenlight Networks is an ultra-high speed broadband service provider, offering residential and small business customers internet speeds up to 8 Gigabits per second. The company was founded in 2011 and builds, owns, and operates a fiber-optic network that provides high-speed internet connections, currently available to more than 170,000+ homes in multiple Northeastern regions and expanding. Our mission is to connect communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits.

EOE Statement Greenlight Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex, national origin, disability status, veteran status or any other characteristic protected by law. Greenlight Networks will not tolerate discrimination or harassment and encourages applicants of all ages.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Technology, Information and Internet

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Baltimore, MD; Columbia, MD

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