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Launch Potato

Client Success Manager

Launch Potato, Newark, New Jersey, us, 07175

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Overview

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Client Success Manager

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Launch Potato . Headquartered in South Florida with a remote-first team spanning over 15 countries, Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState. As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology. Base salary:

$80,000 to $100,000 per year. This is a performance-driven company with future increases based on company and personal performance. We are an equal opportunity employer and value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, disability, or other legally protected characteristics.

Your Role

Manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration.

Responsibilities & Outcomes (Performance Expectations) Client Relationship Management: Act as the primary point of contact for clients, balancing client demands with internal company goals and priorities.

Revenue Growth: Identify and execute opportunities to scale client accounts, aiming to meet or exceed profitability targets within the first 6 months.

Client Onboarding: Own the onboarding experience to reduce time-to-launch by coordinating across Sales and Operations.

Campaign Execution: Manage day-to-day execution of campaigns, ensuring timely deliverables aligned with client KPIs.

Performance Reporting: Provide regular campaign updates with clear insights for both technical and non-technical audiences.

Data Analysis: Analyze performance data to optimize strategy in real-time and drive better outcomes across client portfolios.

Strategic Partnership Development: Build and maintain business relationships through strong interpersonal skills.

Industry Expertise: Stay ahead of digital marketing trends with knowledge of affiliate marketing, user acquisition, and familiarity with tracking tools (e.g., Everflow, Tune, HasOffers, Looker is a plus).

Experience & Qualifications 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management.

Exceptional communication skills, both written and verbal, to convey complex information to technical and non-technical stakeholders.

Proven track record in day-to-day client management with the ability to manage multiple accounts concurrently and with strong attention to detail.

Strong negotiating and data analysis abilities to showcase performance and support business growth.

Strong analytical skills and the ability to translate data into actionable recommendations.

Compensation & Benefits

Base salary is set according to market rates for the nearest major metro and varies based on the Launch Potato Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits.

Equal Opportunity

Launch Potato is committed to a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity employer. We value diversity, equity, and inclusion.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other Industries: Advertising Services

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