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Slalom

Enterprise AI Consultant - Salesforce Agentforce

Slalom, Florida, New York, United States

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Enterprise AI Consultant - Salesforce Agentforce Slalom is seeking an experienced technical architect to serve as a strategic leader on Salesforce AI transformation initiatives across global enterprises in telecommunications and high‑tech industries. The successful candidate will lead multi‑year, $5 M+ programs requiring close cross‑domain collaboration and sophisticated solutioning. This role demands exceptional communication skills and the ability to bridge business and technical priorities, ensuring seamless alignment among stakeholders at all levels.

Who You’ll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce‑certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders.

What You’ll Do

Participate in elicitation of requirements of complex requirements as they pertain to the use of AI in Salesforce.

Participate in client meetings to help drive use case outcomes based on business analysis.

Collaboratively participate in cross‑functional teams to drive the desired outcomes of using AI in Salesforce.

Work as a functional consultant/business analyst specializing in the use of AI in Salesforce on client engagements.

Work collaboratively with other Slalom teams across specializations to create POCs/POVs that expand the use of AI in Salesforce utilizing other domains (AWS, NVIDIA, Google, etc.).

Provide thought leadership and best practices around the use of AI in Salesforce in engagements.

Create delivery assets to be used by other teams.

Teach and enable global and local market teams on best practices for using AI in Salesforce.

Coordinate and create customer stories of how we are using AI in Salesforce.

Will assist in creating plans for market‑fit, total addressable market, and pipeline triage in coordination with the Account & Capability Lead.

What You’ll Bring

Ability to elicit business requirements and hear the why behind the what.

Proficient Salesforce configuration expertise across clouds.

Proficient knowledge/experience in the different domains regarding the use of AI in Salesforce.

An understanding of the declarative limits of the platform and knowledge of where and how code should be developed.

Track record of successful project delivery.

Ability to explain complex topics to a variety of audiences with different skill levels.

Advanced organization skills.

Suggested Certifications: AI Associate, AI Specialist, Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant.

Suggested Experience: Prompt engineering, working knowledge of RAG solution patterns with foundational models and Data Cloud retrievers.

Nice to have: Experience with OpenAI, AWS Bedrock, Google Vertex, and/or NVIDIA NeMo/NIMs.

About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid‑market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation And Benefits Slalom offers a range of benefits including paid holidays, parental leave, 401(k) with a match, health, dental, and vision coverage, adoption and fertility assistance, and short/long‑term disability. We also provide a yearly $350 reimbursement account for well‑being‑related expenses and discounted home, auto, and pet insurance.

EEO and Accommodations Slalom is an equal‑opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process.

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