Upwave
Client Partner – Upwave
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Client Partner
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Upwave Upwave is a leading measurement company entirely focused on measuring and optimizing upper funnel campaigns. The world’s leading advertisers, agencies, and media partners trust Upwave’s robust, AI‑driven platform to bring science to the top of the funnel. With Upwave, marketers maximize the effectiveness of brand spend. Upwave measures Brand Lift, validates Brand Reach, and surfaces Brand Optimization opportunities in one dynamic platform with cross‑channel brand measurement for CTV, Digital, Social, Linear, Addressable, Retail Media, Streaming Audio, and more. We’re a profitable, growth‑stage company backed by leading venture investors and a humble yet ambitious team. We’re seeking an experienced
Client Partner , based in New York, to own and grow relationships with the world’s most sophisticated media companies, specifically focused on growing our roster of existing media sales organizations. What you will do
Own the commercial relationship for a portfolio of strategic accounts, responsible for renewals, upsells, and overall account growth. Develop and execute account strategies that expand platform adoption across teams, business units, and campaigns within our customers. Act as a trusted strategic advisor to customers’ senior stakeholders, connecting Upwave’s measurement to their broader marketing and business goals. Lead quarterly business reviews and executive presentations that demonstrate impact, ROI, and new growth opportunities. Partner with internal teams (Sales, Customer Success, Marketing, and Product) to deliver a cohesive customer experience from onboarding through renewal. Proactively identify whitespace within accounts—new campaigns, business lines, or integrations that can benefit from Upwave’s platform. Expand Upwave’s relationships within our customers, going beyond the original point of contact. Monitor revenue, usage trends, and satisfaction to anticipate churn risk and drive proactive engagement. Stay informed on AdTech and measurement trends to provide forward‑looking guidance to clients and internal teams. About you
5–7 years of experience in account management or customer partnerships within AdTech, MarTech, or digital media with a focus on media sales organizations. Proven track record of owning renewals, driving growth, negotiating contracts, and managing enterprise‑level relationships. Deep understanding of digital media, measurement, and programmatic advertising (e.g., DSPs, SSPs, brand lift, attribution). Strong commercial acumen and a consultative sales approach, confidently managing SaaS partnerships and long‑term contract negotiations. Developed a “playbook” for growing accounts; proactive land‑and‑expand opportunities. Exceptional communicator and storyteller, comfortable engaging with VP+ stakeholders. Entrepreneurial spirit and thrive in fast‑moving, startup environments where you can shape and scale client relationships. Highly analytical and curious mindset to uncover customer insights and new sales opportunities. Organized and proactive, able to translate insights into action across multiple client accounts. Compensation
The annual base salary range for this role is $105,000 to $125,000 plus commission, equity, and benefits. Compensation details are based on role, level, and location. Equal Opportunity Employer
Upwave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Join to apply for the
Client Partner
role at
Upwave Upwave is a leading measurement company entirely focused on measuring and optimizing upper funnel campaigns. The world’s leading advertisers, agencies, and media partners trust Upwave’s robust, AI‑driven platform to bring science to the top of the funnel. With Upwave, marketers maximize the effectiveness of brand spend. Upwave measures Brand Lift, validates Brand Reach, and surfaces Brand Optimization opportunities in one dynamic platform with cross‑channel brand measurement for CTV, Digital, Social, Linear, Addressable, Retail Media, Streaming Audio, and more. We’re a profitable, growth‑stage company backed by leading venture investors and a humble yet ambitious team. We’re seeking an experienced
Client Partner , based in New York, to own and grow relationships with the world’s most sophisticated media companies, specifically focused on growing our roster of existing media sales organizations. What you will do
Own the commercial relationship for a portfolio of strategic accounts, responsible for renewals, upsells, and overall account growth. Develop and execute account strategies that expand platform adoption across teams, business units, and campaigns within our customers. Act as a trusted strategic advisor to customers’ senior stakeholders, connecting Upwave’s measurement to their broader marketing and business goals. Lead quarterly business reviews and executive presentations that demonstrate impact, ROI, and new growth opportunities. Partner with internal teams (Sales, Customer Success, Marketing, and Product) to deliver a cohesive customer experience from onboarding through renewal. Proactively identify whitespace within accounts—new campaigns, business lines, or integrations that can benefit from Upwave’s platform. Expand Upwave’s relationships within our customers, going beyond the original point of contact. Monitor revenue, usage trends, and satisfaction to anticipate churn risk and drive proactive engagement. Stay informed on AdTech and measurement trends to provide forward‑looking guidance to clients and internal teams. About you
5–7 years of experience in account management or customer partnerships within AdTech, MarTech, or digital media with a focus on media sales organizations. Proven track record of owning renewals, driving growth, negotiating contracts, and managing enterprise‑level relationships. Deep understanding of digital media, measurement, and programmatic advertising (e.g., DSPs, SSPs, brand lift, attribution). Strong commercial acumen and a consultative sales approach, confidently managing SaaS partnerships and long‑term contract negotiations. Developed a “playbook” for growing accounts; proactive land‑and‑expand opportunities. Exceptional communicator and storyteller, comfortable engaging with VP+ stakeholders. Entrepreneurial spirit and thrive in fast‑moving, startup environments where you can shape and scale client relationships. Highly analytical and curious mindset to uncover customer insights and new sales opportunities. Organized and proactive, able to translate insights into action across multiple client accounts. Compensation
The annual base salary range for this role is $105,000 to $125,000 plus commission, equity, and benefits. Compensation details are based on role, level, and location. Equal Opportunity Employer
Upwave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr