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Sam’s Club

(USA) Member Specialist

Sam’s Club, Little Rock, Arkansas, United States, 72208

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This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$17.00/hr - $24.00/hr Overview

Position summary and responsibilities mirror the needs of the club’s Member Frontline Service operations, including customer service, merchandise organization, self-checkout support, loss prevention, training, and process improvement in accordance with company policies and procedures. What you'll do

Maintain area of responsibility in accordance with company policies and procedures by handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Provide member service by assisting customers with locating merchandise, reviewing member receipts, acknowledging members, and helping with purchasing decisions. Support self-checkout areas by resolving member issues, promoting Sam's Club products and services, guiding members on self-service technology, processing purchases, and handling payments, returns, refunds, and exchanges per policy. Assist with safeguarding assets by monitoring for potential security concerns, maintaining paperwork logs, following emergency procedures, and ensuring compliance with safety practices. Contribute to training of Member Frontline Service associates on processes, new technology, and program rollouts, and provide continuous learning opportunities. Comply with policies, procedures, and ethical standards; apply related action plans using the Open Door Policy in daily operations. Complete work assignments by prioritizing tasks, communicating progress, and identifying opportunities for improvement while adapting to change and feedback. Culture and core values

Respect the Individual: Embrace diversity, foster belonging, and support associates to thrive. Respect the Individual: Work as a team, build strong relationships, and communicate with energy and positivity. Respect the Individual: Mentor others, recognize contributions, and strengthen the team. Act with Integrity: Uphold high standards of integrity, ethics, and compliance; model Walmart values and accountability. Act with Integrity: Demonstrate humility, self-awareness, honesty, fairness, and transparency. Serve our Customers and Members: Put the customer first and deliver results. Strive for Excellence: Be curious, take calculated risks, and show resilience; drive continuous improvement and adapt to new technologies. Benefits and compensation information

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO eligibility varies by job classification and tenure; see policy for details. Other benefits include short-term and long-term disability, employee discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates, with tuition, books, and fees paid by Walmart; eligibility requirements apply. The hourly wage range for this position is $17.00 to $24.00. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid under specific circumstances (e.g., schedule, facility, season, or work performed). Qualifications

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front-end equipment (e.g., cash register), working with mobile retail applications Location

Primary Location: 5600 Landers Rd, North Little Rock, AR 72117-1903, United States Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority level

Entry level Employment type

Part-time Job function

Management and Manufacturing Retail For related opportunities, Sam's Club may display job postings and notices as part of ongoing recruitment efforts.

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