Sam's Club
Overview
Join to apply for the
(USA) Member Specialist
role at
Sam's Club . Base pay range information is provided; actual pay is based on skills and experience. The hourly wage range is shown below. Base pay range
$17.00/hr - $24.00/hr What you’ll do
Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, identifying member needs, assisting members with purchasing decisions, and assisting members with locating merchandise. Provides member service by maintaining self-checkout area, resolving member issues and concerns, promoting Sam's Club products and services, and providing guidance and support to members regarding self-service technology; processing member purchases, assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions using the self-checkout area. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures, maintaining paperwork logs and other required documentation, executing emergency response procedures, and ensuring compliance with company security and safety practices. Assists with the training of Member Frontline Service associates on company processes and procedures, teaching new technology and tool functionality, delivering new program rollout training, and providing continuous learning and process improvement opportunities. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks and communicating progress; determining and addressing improvement opportunities; and adapting to change, difficulties, and feedback. Contributes to a respectful environment by embracing differences, creating a workplace where associates feel seen and connected through a culture of belonging, and helping to attract the best talent; works as a team and builds strong, trusting relationships while communicating with impact, energy, and positivity. Acts with integrity by maintaining the highest standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company. Delivers customer-focused results, makes decisions based on reliable information, and balances short- and long-term priorities while considering the impact on the team and stakeholders. Demonstrates a commitment to excellence by staying curious, taking calculated risks, and showing resilience; drives continuous improvements and supports others through change. Benefits and compensation information
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage Financial benefits include 401(k), stock purchase, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; eligibility and amount depend on job classification and length of employment Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a company-paid education benefit program for Walmart and Sam's Club associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are covered by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. See One.Walmart for details. The hourly wage range for this position is $17.00 to $24.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Qualifications
Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service Retail experience including operating front-end equipment (e.g., cash register) Working with mobile retail applications Primary Location : 1615 Interstate 10 S, Beaumont, TX 77701-4759, United States of America Location and compliance
Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy regarding illegal drugs and alcohol on the job.
#J-18808-Ljbffr
Join to apply for the
(USA) Member Specialist
role at
Sam's Club . Base pay range information is provided; actual pay is based on skills and experience. The hourly wage range is shown below. Base pay range
$17.00/hr - $24.00/hr What you’ll do
Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, identifying member needs, assisting members with purchasing decisions, and assisting members with locating merchandise. Provides member service by maintaining self-checkout area, resolving member issues and concerns, promoting Sam's Club products and services, and providing guidance and support to members regarding self-service technology; processing member purchases, assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions using the self-checkout area. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures, maintaining paperwork logs and other required documentation, executing emergency response procedures, and ensuring compliance with company security and safety practices. Assists with the training of Member Frontline Service associates on company processes and procedures, teaching new technology and tool functionality, delivering new program rollout training, and providing continuous learning and process improvement opportunities. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks and communicating progress; determining and addressing improvement opportunities; and adapting to change, difficulties, and feedback. Contributes to a respectful environment by embracing differences, creating a workplace where associates feel seen and connected through a culture of belonging, and helping to attract the best talent; works as a team and builds strong, trusting relationships while communicating with impact, energy, and positivity. Acts with integrity by maintaining the highest standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company. Delivers customer-focused results, makes decisions based on reliable information, and balances short- and long-term priorities while considering the impact on the team and stakeholders. Demonstrates a commitment to excellence by staying curious, taking calculated risks, and showing resilience; drives continuous improvements and supports others through change. Benefits and compensation information
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage Financial benefits include 401(k), stock purchase, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; eligibility and amount depend on job classification and length of employment Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a company-paid education benefit program for Walmart and Sam's Club associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are covered by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. See One.Walmart for details. The hourly wage range for this position is $17.00 to $24.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Qualifications
Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service Retail experience including operating front-end equipment (e.g., cash register) Working with mobile retail applications Primary Location : 1615 Interstate 10 S, Beaumont, TX 77701-4759, United States of America Location and compliance
Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy regarding illegal drugs and alcohol on the job.
#J-18808-Ljbffr