Needham Bank
Small Business Relationship Manager
Job Tracking ID :
512272-904216
Job Location :
Job Level :
Any
Level of Education :
Job Type :
Full-Time/Regular
Date Updated :
11/04/2025
Years of Experience :
Not Applicable
Starting Date :
Invalid Date
Salary :
$0
Job Description Evaluate, authorize or recommend approval of commercial loans. Advise borrowers on financial status and methods of payments.
ESSENTIAL DUTIES & RESPONSIBILITIES
Assist Department in developing relationships that are creditworthy, deposit rich and aligned with the Bank's strategic goals.
Mentor and work closely with less experienced team members in order to continue their professional development
Provide technical assistance to customers and prospects in order to assist them through their application process
Meet with applicants to obtain information for loan applications and to answer questions about the process
Analyze applicant financial status, credit and property evaluations to determine feasibility of granting loans
Originate and close new loans to existing customers and prospects consistent with the Bank's loan policies and state and federal regulations
Present new loan requests and other reports as necessary (i.e.: CARs, Loan Review Responses) to the appropriate approval authorities within the Bank
Stay abreast of new types of loans and other financial services and products to better meet clients' needs
Submit applications to credit analysts for verification and recommendation
Work with clients to identify their financial goals and to find ways of reaching those goals
Work with Director to aid in resolving commercial loan application problems as necessary
Manage and grow an existing commercial loan portfolio.
Cross-sell other bank products including: deposit products, cash management, merchant services and wealth management
Quickly respond to customer and prospect inquiries and assist customers through the application process
Work with the Bank's residential and commercial real estate groups in referring new business
Assist in the collection/work out activities with troubled/non-performing assets
Represent the Bank at various community functions
Participate on Bank task forces and committees as assigned
Perform additional duties as requested, needed or assigned
Experience and Skills JOB REQUIREMENTS
Extensive portfolio management, business development, risk management experience.
Extensive knowledge of financial institution policies and procedures
Strong knowledge of small business and SBA lending practices and related areas
Strong Knowledge of all SBA Loan Programs including 7(a), Express and 504
Knowledge of department support structures, resources and personnel
Good sales, organizational, communication and public relations skills particularly in working with documentation that requires special handling
Strong analytical and interpersonal skills
Ability to build strong relationships and alliances across the organization, ability to adapt to change, ability to multi-task, reliable and highly self-motivated
Superior customer service skills, exceed customers' expectations
Fluent written and verbal English communication skills
Ability to adhere to Needham Bank's Core Values ( Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing )
EDUCATION & EXPERIENCE
Bachelor's degree in business, finance or related area
Fifteen or more years' experience in small business and SBA lending
Educated in banking federal and state regulations and laws
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
WORKING CONDITIONS/PHYSICAL DEMANDS
Normal business office environment
Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.
Pay Range: $100,379.70 - $140.531.58
The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting.
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.
At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Back to job search
Job Tracking ID :
512272-904216
Job Location :
Job Level :
Any
Level of Education :
Job Type :
Full-Time/Regular
Date Updated :
11/04/2025
Years of Experience :
Not Applicable
Starting Date :
Invalid Date
Salary :
$0
Job Description Evaluate, authorize or recommend approval of commercial loans. Advise borrowers on financial status and methods of payments.
ESSENTIAL DUTIES & RESPONSIBILITIES
Assist Department in developing relationships that are creditworthy, deposit rich and aligned with the Bank's strategic goals.
Mentor and work closely with less experienced team members in order to continue their professional development
Provide technical assistance to customers and prospects in order to assist them through their application process
Meet with applicants to obtain information for loan applications and to answer questions about the process
Analyze applicant financial status, credit and property evaluations to determine feasibility of granting loans
Originate and close new loans to existing customers and prospects consistent with the Bank's loan policies and state and federal regulations
Present new loan requests and other reports as necessary (i.e.: CARs, Loan Review Responses) to the appropriate approval authorities within the Bank
Stay abreast of new types of loans and other financial services and products to better meet clients' needs
Submit applications to credit analysts for verification and recommendation
Work with clients to identify their financial goals and to find ways of reaching those goals
Work with Director to aid in resolving commercial loan application problems as necessary
Manage and grow an existing commercial loan portfolio.
Cross-sell other bank products including: deposit products, cash management, merchant services and wealth management
Quickly respond to customer and prospect inquiries and assist customers through the application process
Work with the Bank's residential and commercial real estate groups in referring new business
Assist in the collection/work out activities with troubled/non-performing assets
Represent the Bank at various community functions
Participate on Bank task forces and committees as assigned
Perform additional duties as requested, needed or assigned
Experience and Skills JOB REQUIREMENTS
Extensive portfolio management, business development, risk management experience.
Extensive knowledge of financial institution policies and procedures
Strong knowledge of small business and SBA lending practices and related areas
Strong Knowledge of all SBA Loan Programs including 7(a), Express and 504
Knowledge of department support structures, resources and personnel
Good sales, organizational, communication and public relations skills particularly in working with documentation that requires special handling
Strong analytical and interpersonal skills
Ability to build strong relationships and alliances across the organization, ability to adapt to change, ability to multi-task, reliable and highly self-motivated
Superior customer service skills, exceed customers' expectations
Fluent written and verbal English communication skills
Ability to adhere to Needham Bank's Core Values ( Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing )
EDUCATION & EXPERIENCE
Bachelor's degree in business, finance or related area
Fifteen or more years' experience in small business and SBA lending
Educated in banking federal and state regulations and laws
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
WORKING CONDITIONS/PHYSICAL DEMANDS
Normal business office environment
Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.
Pay Range: $100,379.70 - $140.531.58
The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting.
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.
At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Back to job search