Sam's Club
Base pay range
$20.00/hr - $28.00/hr
Position summary What you'll do: Assists management with the supervision of associates in assigned area by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction on member service approaches and techniques, resolving member complaints and issues according to company guidelines, and ensuring compliance with policies and procedures. Supports the Open Door Policy and participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades, and credit accounts; encourages renewals; participates in sales and marketing events; and completes required documentation.
Provides and ensures member service by acknowledging the member and identifying needs, assisting with purchasing decisions, locating merchandise, guiding and supporting members regarding self-service technology, assisting with transactions using registers or self-checkout, and ensuring club pick-up orders are filled.
Oversees assigned area by handling claims and returns, zoning the area, organizing merchandise, identifying shrink and damages, maintaining carts/flatbeds, and assisting members with transporting items according to policies. Maintains and completes accounting records, files transactions, and prepares daily deposits; prepares and oversees cash-related activities; investigates variances in cash drawers and accounting records; maintains confidentiality and accuracy of financial and personal information.
Develops and implements processes to meet business needs by collaborating with managers, coworkers, customers, and partners; analyzes information from multiple sources; monitors progress and results; and identifies opportunities for improvement.
Ensures compliance with company policies, procedures and ethics; explains, guides and demonstrates application of these standards; supports action plans and Open Door Policy; assists management with addressing ethical and compliance issues.
Leads and participates in teams by coordinating work, assessing customer needs and business priorities, and providing guidance to ensure timelines and quality; mentors others to adapt to change and new challenges.
Respects the individual by embracing differences, fostering belonging, supporting associates to thrive, and promoting teamwork; demonstrates integrity and accountability; acts with energy and influence to serve customers and members; pursues excellence and continuous improvement.
Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications
Leading a front-end team; supervising experience including hiring, evaluating, mentoring, developing, and managing workload
Primary Location 181 Northshore Blvd, Slidell, LA 70460-6821, United States of America
Job function
Information Technology
Industries
Retail
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
PTO benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO/PPTO for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment; may meet or exceed paid sick leave laws where applicable. For information about PTO, see One.Walmart notices.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances (may depend on schedule, facility, season, or work performed). Premiums may apply if applicable criteria are met.
Minimum and Preferred Qualifications Note Minimum Qualifications and Preferred Qualifications are stated above as part of this job posting.
Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy for illegal drugs and alcohol on the job; this policy applies to all employees to promote a safe and productive work environment.
Referrals increase your chances of interviewing at Sam's Club. Get notified about new Team Lead jobs in Slidell, LA.
Seniority level: Mid-Senior level
Employment type: Part-time
Job function: Information Technology
Industries: Retail
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$20.00/hr - $28.00/hr
Position summary What you'll do: Assists management with the supervision of associates in assigned area by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction on member service approaches and techniques, resolving member complaints and issues according to company guidelines, and ensuring compliance with policies and procedures. Supports the Open Door Policy and participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades, and credit accounts; encourages renewals; participates in sales and marketing events; and completes required documentation.
Provides and ensures member service by acknowledging the member and identifying needs, assisting with purchasing decisions, locating merchandise, guiding and supporting members regarding self-service technology, assisting with transactions using registers or self-checkout, and ensuring club pick-up orders are filled.
Oversees assigned area by handling claims and returns, zoning the area, organizing merchandise, identifying shrink and damages, maintaining carts/flatbeds, and assisting members with transporting items according to policies. Maintains and completes accounting records, files transactions, and prepares daily deposits; prepares and oversees cash-related activities; investigates variances in cash drawers and accounting records; maintains confidentiality and accuracy of financial and personal information.
Develops and implements processes to meet business needs by collaborating with managers, coworkers, customers, and partners; analyzes information from multiple sources; monitors progress and results; and identifies opportunities for improvement.
Ensures compliance with company policies, procedures and ethics; explains, guides and demonstrates application of these standards; supports action plans and Open Door Policy; assists management with addressing ethical and compliance issues.
Leads and participates in teams by coordinating work, assessing customer needs and business priorities, and providing guidance to ensure timelines and quality; mentors others to adapt to change and new challenges.
Respects the individual by embracing differences, fostering belonging, supporting associates to thrive, and promoting teamwork; demonstrates integrity and accountability; acts with energy and influence to serve customers and members; pursues excellence and continuous improvement.
Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications
Leading a front-end team; supervising experience including hiring, evaluating, mentoring, developing, and managing workload
Primary Location 181 Northshore Blvd, Slidell, LA 70460-6821, United States of America
Job function
Information Technology
Industries
Retail
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
PTO benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO/PPTO for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment; may meet or exceed paid sick leave laws where applicable. For information about PTO, see One.Walmart notices.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances (may depend on schedule, facility, season, or work performed). Premiums may apply if applicable criteria are met.
Minimum and Preferred Qualifications Note Minimum Qualifications and Preferred Qualifications are stated above as part of this job posting.
Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy for illegal drugs and alcohol on the job; this policy applies to all employees to promote a safe and productive work environment.
Referrals increase your chances of interviewing at Sam's Club. Get notified about new Team Lead jobs in Slidell, LA.
Seniority level: Mid-Senior level
Employment type: Part-time
Job function: Information Technology
Industries: Retail
#J-18808-Ljbffr