Reception Operations Manager

MAIN JOB TASKS AND RESPONSIBILITIES Answer incoming calls, screen, and direct them appropriately Take and relay messages with clarity Provide accurate information to callers Greet visitors warmly as they enter the organization Guide visitors to their correct destinations Receive, sort, and distribute mail and deliveries efficiently Maintain a tidy and welcoming reception area Perform daily filing and general clerical support across various departments EDUCATION AND EXPERIENCE High school diploma essential Familiarity with administrative and clerical procedures Proficient in computer use and relevant software applications like Microsoft Word, Excel, Outlook, etc. Understanding of customer service principles and practices KEY COMPETENCIES Strong verbal and written communication skills Professional and polished personal presentation Meticulous attention to detail Dependable and reliable