Hinderer Motor Company
Reconditioning Manager
Reconditioning Manager oversees the entire reconditioning process, ensuring efficient operations and high-quality outcomes. This role combines management responsibilities with hands‑on duties, including vehicle inspections and lot management, to maintain optimal workflow and vehicle presentation.
Essential Duties and Responsibilities
Manage the reconditioning process utilizing the Rapid Recon Tool to meet HMC target guidelines
Ensure that all vehicles are properly reconditioned to meet the expectations of all manufacturer Certified program guidelines
Meet the reconditioning philosophical standards set out by the COO/President of HMC
Manage the cycle time of a vehicle from acquisition/arrival to completion using all the designated steps in Rapid Recon
Train detail staff on key practices, including cleaning, buffing, undercoating, light bodywork, and PDR
Conduct regular performance reviews with members of the recon and offer coaching to achieve mission objectives
When required, review requested work with technicians to determine the appropriate reconditioning methods
Maintain exceptional communication between stores and departments to develop inter‑department synergy
Organize workflow and deliver vehicles in a timely manner
Hold team accountable for high quality work and adherence to store policies
Ensure that vehicles are accounted for on a regular basis by assisting with physical audits monthly
Walk the pre‑owned and new vehicle lots and review vehicle issues with Sales Managers or DUC
When required, review inventory vehicles with Director of Used Cars to determine the appropriate reconditioning measures based on the exit strategy pathway
Adjust the reconditioning path to accelerate the completion when necessary
Ensure accurate documentation on repair orders is completed and made available to the DUC and placed into vehicle jackets
Maintain and update vehicle records as they process through the system including registration for Certification
Determine and document warranty coverage
Document and record all pertinent recall requirements
Assist staff with production needs if necessary
Attend management meetings when required
Arrange and monitor sublet work, holding vendors accountable
Help manage photo and marketing process to meet HMC standards
Qualifications
Two to four years related experience and/or training; or equivalent combination of education and experience; managerial experience preferred
Ability to maintain high volume and high‑quality results in a fast‑paced environment
Strong drive for continuous improvement
Hands‑on mentality, someone who is not afraid to jump in at any stage of a process when needed
Ability to develop teams to achieve results
Excellent written, verbal and interpersonal communication skills
Strong analysis and decision making ability
Proficient computer skills
Valid in‑state driver’s license
Benefits
Medical benefits including dental and vision
401K Plan with company match
Paid Time Off
Associate Discounts
Advancement Opportunities
Physical Demands and Work Environment
The role requires frequent walking, standing, and moving of vehicles.
Exposure to shop elements such as noise, dust, fumes, and odors.
Education and/or Experience
High school diploma or equivalent; further education or certification in automotive repair or management is advantageous.
At least two to four years of related experience in automotive reconditioning or management.
Certificates, Licences, Registrations
Automotive Service Excellence (ASE) Certifications
Damage Analysis and Estimating Certification for Collision Repair
Non-Structural Analysis and Damage Repair Certification for Collision Repair
Painting and Refinishing Certification for Collision Repair
I-CAR Certificate of Advanced Training
Detailing
Finish Matching
Workplace Hazardous Materials
Paint Manufacturer Training
Manufacturer Training
State Emission Certification
State Vehicle Inspector Certification
Valid Driver's License
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr
Essential Duties and Responsibilities
Manage the reconditioning process utilizing the Rapid Recon Tool to meet HMC target guidelines
Ensure that all vehicles are properly reconditioned to meet the expectations of all manufacturer Certified program guidelines
Meet the reconditioning philosophical standards set out by the COO/President of HMC
Manage the cycle time of a vehicle from acquisition/arrival to completion using all the designated steps in Rapid Recon
Train detail staff on key practices, including cleaning, buffing, undercoating, light bodywork, and PDR
Conduct regular performance reviews with members of the recon and offer coaching to achieve mission objectives
When required, review requested work with technicians to determine the appropriate reconditioning methods
Maintain exceptional communication between stores and departments to develop inter‑department synergy
Organize workflow and deliver vehicles in a timely manner
Hold team accountable for high quality work and adherence to store policies
Ensure that vehicles are accounted for on a regular basis by assisting with physical audits monthly
Walk the pre‑owned and new vehicle lots and review vehicle issues with Sales Managers or DUC
When required, review inventory vehicles with Director of Used Cars to determine the appropriate reconditioning measures based on the exit strategy pathway
Adjust the reconditioning path to accelerate the completion when necessary
Ensure accurate documentation on repair orders is completed and made available to the DUC and placed into vehicle jackets
Maintain and update vehicle records as they process through the system including registration for Certification
Determine and document warranty coverage
Document and record all pertinent recall requirements
Assist staff with production needs if necessary
Attend management meetings when required
Arrange and monitor sublet work, holding vendors accountable
Help manage photo and marketing process to meet HMC standards
Qualifications
Two to four years related experience and/or training; or equivalent combination of education and experience; managerial experience preferred
Ability to maintain high volume and high‑quality results in a fast‑paced environment
Strong drive for continuous improvement
Hands‑on mentality, someone who is not afraid to jump in at any stage of a process when needed
Ability to develop teams to achieve results
Excellent written, verbal and interpersonal communication skills
Strong analysis and decision making ability
Proficient computer skills
Valid in‑state driver’s license
Benefits
Medical benefits including dental and vision
401K Plan with company match
Paid Time Off
Associate Discounts
Advancement Opportunities
Physical Demands and Work Environment
The role requires frequent walking, standing, and moving of vehicles.
Exposure to shop elements such as noise, dust, fumes, and odors.
Education and/or Experience
High school diploma or equivalent; further education or certification in automotive repair or management is advantageous.
At least two to four years of related experience in automotive reconditioning or management.
Certificates, Licences, Registrations
Automotive Service Excellence (ASE) Certifications
Damage Analysis and Estimating Certification for Collision Repair
Non-Structural Analysis and Damage Repair Certification for Collision Repair
Painting and Refinishing Certification for Collision Repair
I-CAR Certificate of Advanced Training
Detailing
Finish Matching
Workplace Hazardous Materials
Paint Manufacturer Training
Manufacturer Training
State Emission Certification
State Vehicle Inspector Certification
Valid Driver's License
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr