Joshua Tree Experts
Join us at Joshua Tree Experts, Richmond's premier tree care company, as we are now accepting applications from qualified and skilled Arborist Account Managers. This pivotal role offers a golden opportunity to apply your expertise in Tree and Plant Health Care while enjoying an exceptional career and rewarding earning potential.
The Arborist Account Manager position is a year‑round role focused on tree care, tree evaluation, and plant health care (PHC), with hands‑on proficiency in estimating and marketing tree services and knowledge of the logistical essentials needed for arboricultural practices.
Responsibilities
Using consultative sales techniques for sales prospecting and building lasting business relationships
Proposing job costs and providing timely estimates to both prospects and clients
Negotiating contracts and collaborating with office staff to schedule work
Creating work orders and instructing crews on key job scope elements to ensure client expectations are met
Setting up crews, communicating ongoing work, and ensuring job completion to client satisfaction
Following up with customers promptly after job completion to address any concerns and ensure satisfaction
Obtaining referrals, networking with peers, and actively seeking new business opportunities
Demonstrating ethical behavior, integrity, and promoting a positive company culture as a role model
Continuously engaging in prospecting for new business opportunities
Essential Functions
Accurately estimate time and costs for crews performing pruning, removal, cabling, stump grinding, and PHC tasks
Conduct site inspections to prepare proposals
Build and maintain long‑term client relationships with timely follow‑ups
Maintain a neat, clean, and professional appearance on customers' properties, following the Joshua Tree Experts Sales Standard
Collaborate with the marketing team to develop and implement marketing campaigns and initiatives
Attend industry events and conferences to build relationships and promote the Joshua Tree Experts brand
Maintain a comprehensive understanding of Joshua Tree Experts services and the competitive landscape
Knowledge And Requisite Skills/Abilities
Knowledge of tree identification and plant health care, including insect and disease management
ISA Certified Arborist certification
Commercial Applicator Certification 3A Ornamental Pest Control
Effective pricing of tree care recommendations and other services
Proven sales track record with the ability to meet sales goals
Excellent customer service, telephone etiquette, and organizational skills
Ability to multitask, prioritize, identify problems, and collaborate on solutions
Attention to detail, analytical skills, and basic computer and math proficiency
Strong listening, verbal, and written communication skills
Reliable, self‑motivated, with a positive and upbeat attitude
Minimum Qualifications
High school diploma
4–5 years working knowledge of arboriculture
ISA Certification as an Arborist
Customer service, prospecting, and communication skills
Strong persuasion, negotiation, and closing skills
Flexibility to work varying hours to meet job demands
Valid driver’s license
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
We are committed to maintaining a culture focused on safety and professionalism and welcome qualified candidates to apply.
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The Arborist Account Manager position is a year‑round role focused on tree care, tree evaluation, and plant health care (PHC), with hands‑on proficiency in estimating and marketing tree services and knowledge of the logistical essentials needed for arboricultural practices.
Responsibilities
Using consultative sales techniques for sales prospecting and building lasting business relationships
Proposing job costs and providing timely estimates to both prospects and clients
Negotiating contracts and collaborating with office staff to schedule work
Creating work orders and instructing crews on key job scope elements to ensure client expectations are met
Setting up crews, communicating ongoing work, and ensuring job completion to client satisfaction
Following up with customers promptly after job completion to address any concerns and ensure satisfaction
Obtaining referrals, networking with peers, and actively seeking new business opportunities
Demonstrating ethical behavior, integrity, and promoting a positive company culture as a role model
Continuously engaging in prospecting for new business opportunities
Essential Functions
Accurately estimate time and costs for crews performing pruning, removal, cabling, stump grinding, and PHC tasks
Conduct site inspections to prepare proposals
Build and maintain long‑term client relationships with timely follow‑ups
Maintain a neat, clean, and professional appearance on customers' properties, following the Joshua Tree Experts Sales Standard
Collaborate with the marketing team to develop and implement marketing campaigns and initiatives
Attend industry events and conferences to build relationships and promote the Joshua Tree Experts brand
Maintain a comprehensive understanding of Joshua Tree Experts services and the competitive landscape
Knowledge And Requisite Skills/Abilities
Knowledge of tree identification and plant health care, including insect and disease management
ISA Certified Arborist certification
Commercial Applicator Certification 3A Ornamental Pest Control
Effective pricing of tree care recommendations and other services
Proven sales track record with the ability to meet sales goals
Excellent customer service, telephone etiquette, and organizational skills
Ability to multitask, prioritize, identify problems, and collaborate on solutions
Attention to detail, analytical skills, and basic computer and math proficiency
Strong listening, verbal, and written communication skills
Reliable, self‑motivated, with a positive and upbeat attitude
Minimum Qualifications
High school diploma
4–5 years working knowledge of arboriculture
ISA Certification as an Arborist
Customer service, prospecting, and communication skills
Strong persuasion, negotiation, and closing skills
Flexibility to work varying hours to meet job demands
Valid driver’s license
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
We are committed to maintaining a culture focused on safety and professionalism and welcome qualified candidates to apply.
#J-18808-Ljbffr