Hilton Worldwide, Inc.
Event Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort
Hilton Worldwide, Inc., New Orleans, Louisiana, United States, 70123
Overview
Job Description - Event Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort (HOT0C2LM) The Roosevelt New Orleans, a Waldorf Astoria Resort, is seeking an Event Manager to join the team. Our luxury hotel offers Southern hospitality, world-class service and historic surroundings. The hotel is located near the French Quarter and within walking distance to Jackson Square, Bourbon Street and the Arts & Warehouse District. The property features 504 rooms, over 60,000 square feet of meeting space, and five food and beverage outlets (including 2 restaurants, a cafe, seasonal rooftop bar, and in-room dining). At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Work Location : The Roosevelt Hotel, 130 Roosevelt Way, New Orleans, LA 70112 In this role, you will report to the Director of Events and Catering. The ideal candidate will have experience in events with a focus on weddings and corporate events, with a passion to grow in events, initiative and superb attention to detail. Responsibilities
Provide direction and supervision to departments to ensure successful execution of meetings and/or events Serve on-site group and catering clients and respond to questions about the event including, but not limited to, weddings, galas, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner Prepare reports, correspondence and analysis related to group activity Lead, facilitate and participate in meetings, as needed Qualifications
In addition to the role-specific requirements, Hilton emphasizes core values and attributes. Specifically, we look for demonstration of these values: Hospitality - We're passionate about delivering exceptional guest experiences Integrity - We do the right thing, all the time Leadership - We're leaders in our industry and in our communities Teamwork - We're team players in everything we do Ownership - We're the owners of our actions and decisions Now - We operate with a sense of urgency and discipline We also look for the following key attributes: Quality, Productivity, Customer Focus What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxury full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all. The Benefits
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Note: Available benefits may vary depending upon property-specific terms and conditions of employment.
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Job Description - Event Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort (HOT0C2LM) The Roosevelt New Orleans, a Waldorf Astoria Resort, is seeking an Event Manager to join the team. Our luxury hotel offers Southern hospitality, world-class service and historic surroundings. The hotel is located near the French Quarter and within walking distance to Jackson Square, Bourbon Street and the Arts & Warehouse District. The property features 504 rooms, over 60,000 square feet of meeting space, and five food and beverage outlets (including 2 restaurants, a cafe, seasonal rooftop bar, and in-room dining). At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Work Location : The Roosevelt Hotel, 130 Roosevelt Way, New Orleans, LA 70112 In this role, you will report to the Director of Events and Catering. The ideal candidate will have experience in events with a focus on weddings and corporate events, with a passion to grow in events, initiative and superb attention to detail. Responsibilities
Provide direction and supervision to departments to ensure successful execution of meetings and/or events Serve on-site group and catering clients and respond to questions about the event including, but not limited to, weddings, galas, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner Prepare reports, correspondence and analysis related to group activity Lead, facilitate and participate in meetings, as needed Qualifications
In addition to the role-specific requirements, Hilton emphasizes core values and attributes. Specifically, we look for demonstration of these values: Hospitality - We're passionate about delivering exceptional guest experiences Integrity - We do the right thing, all the time Leadership - We're leaders in our industry and in our communities Teamwork - We're team players in everything we do Ownership - We're the owners of our actions and decisions Now - We operate with a sense of urgency and discipline We also look for the following key attributes: Quality, Productivity, Customer Focus What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxury full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all. The Benefits
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Note: Available benefits may vary depending upon property-specific terms and conditions of employment.
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