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Mindlance

IT Senior Quality Assurance Analyst

Mindlance, Quincy, Massachusetts, us, 02171

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Program Overview: The Massachusetts Executive Office of Health and Human Services (EOHHS) is the largest secretariat in the MA state government, comprised of 16 agencies with over 23,000 employees statewide. EOHHS services directly touch the lives of slightly more than one in four residents in the Commonwealth - some of our most vulnerable citizens, including children, youth, adults, and the elderly. EOHHS provides access to medical and behavioral health care, substance misuse treatment, long-term services, support, and nutritional and financial benefits to low-income people. We connect elders, individuals with disabilities, and veterans with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support developmentally disabled, mentally ill, blind, deaf, or hard-of-hearing individuals.

Job Overview

The Massachusetts Executive Office of Health and Human Services (EOHHS) is seeking to hire a motivated IT Senior Quality Assurance Analyst to join its Medicaid Systems Development (MSD) team supporting MassHealth Applications. MassHealth (MH) is the EOHHS office that administers Massachusetts's Medicaid and Children's Health Insurance Program (CHIP). MassHealth applications provide critical support for access to health care for some of Massachusetts' most vulnerable individuals. The Sr. Quality Assurance Analyst's primary role is to support the Integrated Care Contract Management Tool (ICCM). He/She will assist in managing the testing activities for ICCM; in addition, he/she will also help other MSD applications. He/She will conduct requirement analysis, design, and develop test cases, and execute them manually and automatically. He/She will capture defects in the tracking system and develop day-to-day test metric reporting. He/She will also provide backup support for the test manager. This position is anticipated to be a long-term engagement and is currently a hybrid remote position with the candidate able to come into the Quincy, MA office when requested.

Job Duties: (Detailed list of Responsibilities): As directed, provide oversight of day-over-day testing activity and support. Participate in weekly meetings with the team as required. Participate in the defect triage meetings, providing information about defects and root cause analysis. Participate in defect remediation meetings to work on extended pending and warranty defects. Participate in Joint Application Design (JAD) sessions involving cross-functional teams. Develop and execute test cases and test scripts for end-to-end system testing. Create and deliver test plans and test cases - create effective and reusable test scripts based on functional requirements and use cases. Provide oversight, coordinate, and prepare test plans and scenarios within and outside the scope. Performing requirements verification testing, functional testing, security testing, regression testing, positive and negative testing, and ADA testing. Analyze test results and make confident decisions and recommendations. Efficiently execute system and user acceptance testing, document all testing results, and ensure that defects are recorded and tracked. Document all testing results and ensure defects are recorded and tracked. Work with the QA technical team during data setup for performance testing. Perform a critical test results analysis, make confident decisions and recommendations, and adhere to escalation processes to ensure accountability and issue resolution. Participate in scope review sessions with the business analyst (BA) and subject-matter expert (SME) teams. Work with the UQA Manager and across project teams to ensure testing completion meets project deadlines. Work closely with the testing team and resolve testing-related issues/concerns. Does the Gap analysis create new possible test scenarios and add them to the testbed Build and develop test automation scripts in Selenium and provide technical support. Develop and maintain testing issue documentation and adhere to escalation processes to ensure accountability and issue resolution. Technical skills in Oracle or SQL Server Development suites IBM Test Manager, Client Load Runner, Client QTP, Jira, MS Office software. Develop and distribute Test Summary Reports after each cycle.

REQUIRED SKILLS (Special Skill Set, Abilities, Knowledge: • Broad knowledge of testing approaches and techniques for certifying software acceptance

EEO:- Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans