Outer Cape Health Services
Job DetailsJob LocationProvincetown Health Center - Provincetown, MADescriptionOur Culture: Why work with us?Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.Who We Are:Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards. Ensuring patients have access to care when they need it and request it, and validating that staff are working at the top of their licensures, are foundations of this model.Our Core Competencies:At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.A day in the life of this role:Reporting to the Pharmacy Manager, the Pharmacy Technician performs many related functions under the direct supervision of the licensed pharmacist, including performing pharmaceutical calculations and data entry of prescriptions to be dispensed. The Certified Pharmacy Technician is the point of contact with Outer Cape Health Services ("OCHS") patients and is expected to provide exceptional customer service in a timely and caring manner, answering any billing or medication questions, thereby driving a positive patient experience.Summary of duties:Assist in the preparation of prescription medications, including measuring and counting pharmaceutical preparations.Perform pharmaceutical calculations as it relates to prescription dispensing and billing.Enter prescription information into the pharmacy software system, verify, details, and assist with the insurance billing process.Provide exceptional customer service by greeting customers and answering questions.Manage medication inventory, including ordering supplies, receiving shipments, and organizing stock.Check and remove outdated medications on a routine basis to ensure that no deteriorated meds are in stock. Keep records appropriately.Prepare returns to wholesalers in a timely manner.Perform cycle counts to ensure integrity of medication inventory.Answer telephone courteously, address customer inquiries and refer patients to pharmacist as deemed necessary.Collects payments and reconciles the register at the end of the day following established procedures.Ensure compliance with federal and state pharmacy laws, regulations, and standards.Ensure compliance with all OCHS policies and procedures.Maintain accurate prescription records and other pharmacy transactions for regulatory compliance and quality assurance.Other related duties and projects as assigned.QualificationsRegistered and Certified Pharmacy Technician license (recommended)1 + years' pharmacy technician experience preferredAbility to work in a fast paced environment and manage multiple tasksExcellent interpersonal skills, communication skills, organizational abilities, computer experience, and the ability to work within a collaborative team setting.Proficient with pharmacy software and technologyProficiency in computer skills including EPIC, Outlook, Microsoft office, OneDriveKnowledge of pharmacy terminology, practices, and proceduresExcellent judgment and ability to solve problems in a timely manner.Ability to adhere to strict confidentiality standards.Demonstrated ability to work effectively both as a team member and independently.Demonstrated ability to work in a culturally diverse and inclusive environment