Outer Cape Health Services
Job DetailsJob LocationWellfleet Pharmacy - Wellfleet, MADescriptionOur Culture: Why work with us?Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.Who We Are:Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards. Ensuring patients have access to care when they need it and request it and validating that staff are working at the top of their licensures, are foundations of this model.Our Core Competencies:At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.A day in the life of this role:Reporting to the Pharmacy Manager, the Pharmacy Technician performs many related functions under the direct supervision of the licensed pharmacist, including performing pharmaceutical calculations and data entry of prescriptions to be dispensed. The Nationally Certified and/or Commonwealth of Massachusetts Licensed Technician is the point of contact with Outer Cape Health Services ("OCHS") patients and is expected to provide exceptional customer service in a timely and caring manner, answering any billing or medication questions, thereby driving a positive patient experience. Summary of duties:Fill prescriptions (checked by the pharmacist), accept new or refill prescriptions by phone, contact providers for refills and new prescriptions, and transfer non-control prescriptions to/from other pharmacies.Perform pharmaceutical calculations & data entry of prescriptions to be dispensed Advise patients on questions regarding their medication, such as side effects, dosage, & strength.Provide exceptional customer service and accommodate customer needs in a timely, efficient, and caring mannerPerform duties assigned by a licensed pharmacist. Areas of work are checked routinely for maintenance of quality control. Work in accordance with generally accepted standards of practice following departmental procedures and policies as outlined in the department operations manual.Fill individual patient drug bins working from a medication fill list, record doses for credit or charge, acknowledge filling of cassette by initialing work done.Perform narcotic delivery to each nursing unit, be certain records are kept accurate. Make sure pharmacists are aware of any returns, so they are processed accordingly.Prepare in accordance with pharmacy law and standards of pharmacy practice, outpatient RX's to be dispensed after pharmacist approval.Check and remove outdated meds on a routine basis to ensure that no deteriorated meds are in stock. Keep records appropriately.Prepare returns to wholesalers.Count stock and enter inventory recordsAnswer telephones courteously and receive orders.Collects payments and reconciles the Register at the end of the day following established procedures.Tech will dispense meds to individual patients in accordance with each insurance company policy.Answer telephone inquiries, referring callers to the pharmacist when necessary. Adhere to OCHS policies and proceduresOther related duties and projects as assignedQualificationsWhat we need from you:Commonwealth of Massachusetts Licensed Technician, National Certification Preferred. 3 years' pharmacy technician experience preferredExcellent interpersonal skills, communication skills, organizational abilities, computer experience, and the ability to work within a collaborative team setting.Excellent written and verbal communication skills - bi-lingual helpfulProficiency in computer skills including Outlook, Microsoft office and OneDrive. Experience in EPIC a plus.Excellent judgment and ability to solve problems in a timely manner.Ability to adhere to strict confidentiality standards.Demonstrated ability to work effectively both as a team member and independently.BLS Certification is required for this position. Candidates who do not currently possess this certification must be willing to obtain it after employment begins.AAP/EEOC StatementOuter Cape Health Services is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any protected class under federal, state, or local law is a violation of our policy and is against the law. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, covered veterans status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, or any other protected characteristic. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions-in-force, recall, transfer, leave of absence, compensation, and training.