McDonald's
Apply for the
General Manager
role at
McDonald's .
Be among the first 25 applicants.
The General Manager position contributes to McDonald's success by leading a team of crew to create and maintain an exceptional experience for both customers and crew. Responsibilities include supervising and directing the workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing the store’s financial performance, and overseeing safety and security.
Key Responsibilities
Setting goals for the work group, developing organizational capability, and modeling how we work together.
Demonstrating a calm demeanor during periods of high volume or unusual events to manage smooth transitions and keep the store operating to standard.
Displaying a customer‑first attitude by training and holding the crew accountable for delivering legendary customer service.
Driving the implementation of company programs by developing action plans and directly motivating and instructing the store team to meet operational and organizational objectives.
Managing with integrity, honesty, and knowledge that promote the culture and values of JADT Food Group LLC.
Planning, identifying, communicating, and delegating appropriate responsibilities and practices to ensure smooth flow of operations.
Providing coaching and direction to the store team to act and achieve operational goals, constantly reviewing the store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
Planning and Execution
Developing strategic and operational plans for the work group.
Monitoring and managing store staffing levels to ensure partner development and talent acquisition.
Utilizing existing tools to identify and prioritize communications; filtering communications to the store team.
Ensuring adherence to applicable wage and hour laws for nonexempt crew and minors.
Soliciting customer feedback to understand customer needs and the local community.
Using all operational tools (Labor Scheduling, RDM Development, cash management, inventory management) to plan for and achieve operational excellence.
Utilizing management information tools and analyzing financial reports to identify and address trends and issues in store performance.
Development & Team Building
Providing crew with coaching, feedback, and developmental opportunities and building effective teams.
Actively managing store crew by conducting performance assessments, providing feedback, and setting challenging goals.
Managing ongoing crew performance using performance management tools to support organizational objectives.
Challenging and inspiring crew to achieve business results.
Developing and maintaining positive relationships with crew in the organization.
Ensuring crew adhere to legal and operational compliance requirements.
Recognizing and reinforcing individual and team accomplishments through existing and innovative methods of recognition.
Required Knowledge, Skills, and Abilities
Demonstrated experience building community relationships.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to manage store operations independently.
Ability to manage effectively in a fast‑paced environment.
Ability to manage multiple situations simultaneously.
Ability to manage resources to ensure that established service levels are always achieved.
Interpersonal skills.
Knowledge of customer service techniques.
Knowledge of supervisory practices and procedures.
Organization and planning skills.
Strong operational skills in a customer‑service environment.
Strong problem‑solving skills.
Team‑building skills.
Strong leadership skills, with the ability to coach and mentor others.
Ability to plan and prioritize workload.
Ability to handle confidential and sensitive information.
Core Competencies
Puts the customer first
– Has a relentless focus on the customer and works well with others to create a positive and productive team environment.
Leads courageously
– Takes personal responsibility to do the right thing, persists in times of challenge, adapts quickly to change, and makes timely, thoughtful decisions.
Develops continuously
– Continuously seeks opportunities to improve self and others, leads with trust, honesty, and commitment to hire, coach and develop partners.
Achieves results
– Understands what drives overall business success, is accountable to prioritize and deliver quality results, anticipates obstacles and takes action to prevent or minimize impact.
Benefits Offered
Generous Paid Time Off Plan
Medical, Dental, Vision and more
401(k)
Tuition Assistance
Free Meals
… and more!
Seniority level: Associate
Employment type: Full‑time
Job function: Management and Manufacturing; Industries: Restaurants
Referrals increase your chances of interviewing at McDonald's by 2x.
#J-18808-Ljbffr
General Manager
role at
McDonald's .
Be among the first 25 applicants.
The General Manager position contributes to McDonald's success by leading a team of crew to create and maintain an exceptional experience for both customers and crew. Responsibilities include supervising and directing the workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing the store’s financial performance, and overseeing safety and security.
Key Responsibilities
Setting goals for the work group, developing organizational capability, and modeling how we work together.
Demonstrating a calm demeanor during periods of high volume or unusual events to manage smooth transitions and keep the store operating to standard.
Displaying a customer‑first attitude by training and holding the crew accountable for delivering legendary customer service.
Driving the implementation of company programs by developing action plans and directly motivating and instructing the store team to meet operational and organizational objectives.
Managing with integrity, honesty, and knowledge that promote the culture and values of JADT Food Group LLC.
Planning, identifying, communicating, and delegating appropriate responsibilities and practices to ensure smooth flow of operations.
Providing coaching and direction to the store team to act and achieve operational goals, constantly reviewing the store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
Planning and Execution
Developing strategic and operational plans for the work group.
Monitoring and managing store staffing levels to ensure partner development and talent acquisition.
Utilizing existing tools to identify and prioritize communications; filtering communications to the store team.
Ensuring adherence to applicable wage and hour laws for nonexempt crew and minors.
Soliciting customer feedback to understand customer needs and the local community.
Using all operational tools (Labor Scheduling, RDM Development, cash management, inventory management) to plan for and achieve operational excellence.
Utilizing management information tools and analyzing financial reports to identify and address trends and issues in store performance.
Development & Team Building
Providing crew with coaching, feedback, and developmental opportunities and building effective teams.
Actively managing store crew by conducting performance assessments, providing feedback, and setting challenging goals.
Managing ongoing crew performance using performance management tools to support organizational objectives.
Challenging and inspiring crew to achieve business results.
Developing and maintaining positive relationships with crew in the organization.
Ensuring crew adhere to legal and operational compliance requirements.
Recognizing and reinforcing individual and team accomplishments through existing and innovative methods of recognition.
Required Knowledge, Skills, and Abilities
Demonstrated experience building community relationships.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to manage store operations independently.
Ability to manage effectively in a fast‑paced environment.
Ability to manage multiple situations simultaneously.
Ability to manage resources to ensure that established service levels are always achieved.
Interpersonal skills.
Knowledge of customer service techniques.
Knowledge of supervisory practices and procedures.
Organization and planning skills.
Strong operational skills in a customer‑service environment.
Strong problem‑solving skills.
Team‑building skills.
Strong leadership skills, with the ability to coach and mentor others.
Ability to plan and prioritize workload.
Ability to handle confidential and sensitive information.
Core Competencies
Puts the customer first
– Has a relentless focus on the customer and works well with others to create a positive and productive team environment.
Leads courageously
– Takes personal responsibility to do the right thing, persists in times of challenge, adapts quickly to change, and makes timely, thoughtful decisions.
Develops continuously
– Continuously seeks opportunities to improve self and others, leads with trust, honesty, and commitment to hire, coach and develop partners.
Achieves results
– Understands what drives overall business success, is accountable to prioritize and deliver quality results, anticipates obstacles and takes action to prevent or minimize impact.
Benefits Offered
Generous Paid Time Off Plan
Medical, Dental, Vision and more
401(k)
Tuition Assistance
Free Meals
… and more!
Seniority level: Associate
Employment type: Full‑time
Job function: Management and Manufacturing; Industries: Restaurants
Referrals increase your chances of interviewing at McDonald's by 2x.
#J-18808-Ljbffr