Receptionist Job at H&R Block in Los Angeles

Receptionist at H&R Block

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Overview

At H&R Block, we believe in the power of people helping people. We strive to foster a high performing, connected culture where everyone feels they belong. This role is focused on delivering excellent client service and supporting daily office operations.

Your Typical Day

Helping others is at the core of the role. You will build client relationships, influence client decisions, and help clients feel confident about their lives, careers, and money. As a seasonal Client Service Professional/Receptionist, you’ll focus on delivering a welcoming experience for clients now and in the future.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all client needs are met during service—in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

Your Expertise

• Experience in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

Why work for us

We invest in our people by supporting their total well-being. Our benefits support health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support available
• Discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (where eligible)

Job Details

• Employment type: Full-time
• Job function: Administrative
• Industry: Retail

Pay and Location

Pay range: $11.00 - $27.00/hr. Local minimum wage laws apply. Location: Beverly Hills, CA (and nearby areas as applicable).

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.