Receptionist – H&R Block
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Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also foster a high‑performing, connected culture where everyone feels like they belong.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
What You'll Bring to the Team
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients how they would like to be scheduled.
- Help ensure all client needs have been met during service both in person, over the phone or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Your Expertise
- Experience working in a fast‑paced environment.
- Previous customer‑service experience.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Why Work for Us
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan.
The Community You Will Join
At H&R Block we remain committed to building a Connected Culture—one in which trust, care and connections guide our work. You will be immersed in an exceptional environment recognized worldwide on Best Companies lists and surrounded by colleagues who support each other’s growth.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status.