Unit Secretary - Rotating Shifts FT Job at Dedicatedsolutionsgroup in Clinton

Overview

This position performs secretarial, clerical and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws and regulations and MedStar Southern Maryland Hospital philosophy, policies, procedures and standards.

Responsibilities

• Performs general secretarial and clerical responsibilities.
• Answers calls so that patient needs can be met in a timely fashion.
• Accurately notifies the appropriate nursing staff.
• Enters and coordinates computer data on all patients in the unit.
• Coordinate with other hospital departments (e.g., radiology, environmental services, laboratories, social services) to request and obtain supplies and services.
• Work with nursing staff to coordinate patient transfers to and from the unit, or other facilities.
• Serve as the unit’s communication person, answering phone calls, taking and relaying messages.
• Answer questions of visitors, physicians, or other departments in person or by phone.
• Greet and assist visitors and family members.
• Provide routine information regarding hospital and unit procedures.
• Initiate, maintain, and update patient charts, inserting appropriate forms, department reports, consults, etc.
• Rearrange order of charts for medical records when a patient is discharged.
• Ensure that charts for transfer patients are copied prior to transfer to other facilities.
• Complete appropriate requisitions and/or charge slips, and obtain proper approvals.
• Access patient data for nursing and medical staff as needed.
• Maintain work area on the nursing unit in a neat and orderly condition.
• Assist with orientation of new associates to the functioning of the nursing station.
• Perform other duties as required or directed.

Minimum Qualifications

• Education
• • High School Diploma or GED required
• • Crisis Prevention Intervention training within 6 months of hire (required)
• • Associate’s degree preferred

• Experience
• • 1 year 6 months unit secretary, registration or medical records or related clerical experience in a health care setting preferred
• • Experience in an acute care setting preferred

Knowledge, Skills, and Abilities

• Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
• Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position.
• Ability to demonstrate ethical behavior that supports the hospital’s mission, values and compliance with all federal, state and regulatory laws; inspires trust and exhibits honesty and integrity.
• Exhibits professionalism, courtesy and excellent customer service when interacting with patients, guests and co-workers.
• Ability to work effectively with people from a variety of culturally diverse backgrounds.
• Ability to maintain patient confidentiality.
• Knowledge of hospital information management systems.
• Strong knowledge of medical terminology.
• Ability to maintain constant mental alertness and withstand a high level of tension and stress.
• Ability to maintain concentration with frequent interruptions and variable noise levels.
• Ability to exercise judgment and initiative in the resolution of problems encountered.

Hiring range: $18.00 - $28.73