Girl Scouts of Greater Los Angeles
Senior Manager, Individual Giving
Girl Scouts of Greater Los Angeles, Los Angeles, California, United States, 90079
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Senior Manager, Individual Giving
role at
Girl Scouts of Greater Los Angeles
Girl Scouts of Greater Los Angeles provided pay range This range is provided by Girl Scouts of Greater Los Angeles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $82,200.00/yr - $109,000.00/yr
Company Overview Girl Scouts of Greater Los Angeles ("GSGLA") is the largest girl-serving nonprofit agency in the Los Angeles region. Our mission is to build girls of courage, confidence, and character, who make the world a better place. www.girlscoutsla.org.
Our core values of Integrity, Clarity of Purpose, Accountability and Respect represent how we behave on a day-to-day basis. These are the specific behaviors that are imperative and encouraged in our company culture.
We are committed to building a diverse staff that reflects the communities we work alongside, and we value diversity, equity and inclusion in our workplace.
We encourage all qualified individuals to apply and strongly encourage people from under‑represented groups to apply. In addition, reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Position Summary Reporting to the Director of Philanthropy, the Senior Manager, Individual Giving is responsible for the cultivation and stewardship of the individual donor pipeline and contributing to overall fundraising goals through solicitation of participatory and leadership gifts, consistent with the mission and values of Girl Scouts Greater Los Angeles (GSGLA). This position will be part of a team responsible for growing the number of new donors and retaining and deepening the relationships with current donors and constituents. Sr. Manager will supervise the Database Management Specialist, with a strategic eye of the full donor pipeline.
Individual Giving Pipeline
Oversee and work closely with the Director of Philanthropy to formalize an Annual Giving program and grow the pipeline through a data-driven approach.
Maintain a donor portfolio of 100+ individuals with emphasis on securing leadership level donations ($1,000+) and growing lower-level donors by conducting phone calls, virtual and in‑person visits, and solicitations.
Implement and support meaningful opportunities to engage prospects and donors from all walks of life and have a significant effect on GSGLA’s ability to promote, increase, recognize and retain supporters. These include, but are not limited to, managing a donor portfolio, creating intimate special events for solicitation and recognition, identifying individuals through the donor pipeline, direct soliciting individuals, and developing related collateral that supports individual giving opportunities.
Work with the Director of Philanthropy to create and implement the best strategies for building and moving donors through a donor pipeline through identification, cultivation and stewardship of individuals.
Coordinate with the Director a calendar of donor engagement events, ranging from evening and weekend soirees to small gatherings with constituents and the CEO or other chief executives.
Develop plans to reduce donor attrition, re‑engage lapsed donors, and establish longevity with first‑time donors.
Oversee planned giving society creating promotional materials, identifying/soliciting potential members, coordinating recognition of new and existing members and planning an annual recognition event.
Ensure effective giving appeals are executed, specific donor groups are managed and engaged (planned giving, high‑potential volunteers, monthly donors), donor acknowledgement letters are timely, and stewardship communication is accessible for team members. Assist with creation of fund development solicitation materials and annual impact report.
Manage the Database Management Specialist, ensuring quality of data entry, portfolio management, report timeliness and integrity, and streamlining and improving processes around the individual donor pipeline.
Actively participate in key meetings and discussions as assigned.
Other duties as assigned.
Work closely with the Fund Development and Marketing Communications team to help execute the annual fundraising event, She Leads, and achieve the Individual Giving fundraising goal for the event. This includes contributing to the creation of event assets, participating in committee communication, and donor solicitation and management.
Maintain a portfolio of individual prospects, as related to ticket and sponsorship sales.
Work with the Database Management Specialist to develop and manage partnership portfolios for CEO, CERO, Sr. DOD and Board of Directors to achieve revenue goals.
Prepare compelling prospect and donor materials such as letters, proposals and stewardship reports as needed.
Additional Duties and Responsibilities
Maintain accurate, up-to-date donor records in the CRM database, including detailed moves management following calls, e‑mails, visits, and solicitations.
Maintain a professional, courteous demeanor in all interactions.
Demonstrate flexibility to work evenings and weekends as required.
Perform other duties as assigned.
Required Knowledge, Skills and Abilities
At least 5 years’ professional fundraising experience required, with a track record of successful 4‑5 figure gift solicitation strongly preferred.
Detail‑oriented, well organized, focused and goal‑oriented, with a high level of initiative and energy. Must display a high level of maturity and personal integrity and ability to understand, develop, and sustain resilient and dynamic relationships with donors, colleagues, and senior management.
Strong interpersonal skills with the ability to communicate effectively and persuasively with coworkers and with donors; must have demonstrated ability to exercise good judgment, tact, and discretion.
Exceptional writing skills with an eye for creativity and great attention to detail. Ability to craft compelling donor communications from meaningful acknowledgement letters to accurate engagement and fund activity reports.
High organizational ability, adherence to strict deadlines, and ability to manage concurrent projects and priorities.
Solid computer skills, including knowledge of common donor databases, such as Raiser’s Edge. Experience working with fundraising tools such as DonorSearch, iWave, MailChimp, GoFundMe Pro/Classy, and productivity tools within the Microsoft Office and Adobe design suites strongly preferred.
Establish a collaborative relationship with the mission delivery division to ensure free‑flowing exchange of information.
Exercise independent judgment in collecting and analyzing information on prospects and donors to be utilized in the development of cultivation and stewardship programs.
Bring donor relations perspective to discussions to ensure each piece of collateral from Marketing and Communications is integrated into the overall donor relations and recognition strategy.
The ability to interact comfortably, tactfully, and effectively with varied internal and external constituencies is essential.
Experience organizing and supporting special events.
Desire to have fun while working in an environment of intelligent, highly motivated people.
Some regional travel, weekend, and evening work required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Recommended Education, Training and Experience
A bachelor’s degree in a related field or comparable work experience in the industry/profession.
CFRE certification is a plus.
GSGLA Employee Requirements
Comply with state‑mandated reporter training.
Attend GSGLA signature events and/or other activities as assigned.
Must successfully complete a live scan and background check.
Benefits / Other Employees of GSGLA receive a competitive benefits package and paid time off, including the closure of its offices the second and fourth Monday of every month. Full‑time staff are eligible to opt into plans that cover medical, dental, vision, life and even pet insurance, an employee assistance program, as well as a 403(b) retirement plan.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative and Project Management
Industries Non‑profit Organizations and Fundraising
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Senior Manager, Individual Giving
role at
Girl Scouts of Greater Los Angeles
Girl Scouts of Greater Los Angeles provided pay range This range is provided by Girl Scouts of Greater Los Angeles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $82,200.00/yr - $109,000.00/yr
Company Overview Girl Scouts of Greater Los Angeles ("GSGLA") is the largest girl-serving nonprofit agency in the Los Angeles region. Our mission is to build girls of courage, confidence, and character, who make the world a better place. www.girlscoutsla.org.
Our core values of Integrity, Clarity of Purpose, Accountability and Respect represent how we behave on a day-to-day basis. These are the specific behaviors that are imperative and encouraged in our company culture.
We are committed to building a diverse staff that reflects the communities we work alongside, and we value diversity, equity and inclusion in our workplace.
We encourage all qualified individuals to apply and strongly encourage people from under‑represented groups to apply. In addition, reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Position Summary Reporting to the Director of Philanthropy, the Senior Manager, Individual Giving is responsible for the cultivation and stewardship of the individual donor pipeline and contributing to overall fundraising goals through solicitation of participatory and leadership gifts, consistent with the mission and values of Girl Scouts Greater Los Angeles (GSGLA). This position will be part of a team responsible for growing the number of new donors and retaining and deepening the relationships with current donors and constituents. Sr. Manager will supervise the Database Management Specialist, with a strategic eye of the full donor pipeline.
Individual Giving Pipeline
Oversee and work closely with the Director of Philanthropy to formalize an Annual Giving program and grow the pipeline through a data-driven approach.
Maintain a donor portfolio of 100+ individuals with emphasis on securing leadership level donations ($1,000+) and growing lower-level donors by conducting phone calls, virtual and in‑person visits, and solicitations.
Implement and support meaningful opportunities to engage prospects and donors from all walks of life and have a significant effect on GSGLA’s ability to promote, increase, recognize and retain supporters. These include, but are not limited to, managing a donor portfolio, creating intimate special events for solicitation and recognition, identifying individuals through the donor pipeline, direct soliciting individuals, and developing related collateral that supports individual giving opportunities.
Work with the Director of Philanthropy to create and implement the best strategies for building and moving donors through a donor pipeline through identification, cultivation and stewardship of individuals.
Coordinate with the Director a calendar of donor engagement events, ranging from evening and weekend soirees to small gatherings with constituents and the CEO or other chief executives.
Develop plans to reduce donor attrition, re‑engage lapsed donors, and establish longevity with first‑time donors.
Oversee planned giving society creating promotional materials, identifying/soliciting potential members, coordinating recognition of new and existing members and planning an annual recognition event.
Ensure effective giving appeals are executed, specific donor groups are managed and engaged (planned giving, high‑potential volunteers, monthly donors), donor acknowledgement letters are timely, and stewardship communication is accessible for team members. Assist with creation of fund development solicitation materials and annual impact report.
Manage the Database Management Specialist, ensuring quality of data entry, portfolio management, report timeliness and integrity, and streamlining and improving processes around the individual donor pipeline.
Actively participate in key meetings and discussions as assigned.
Other duties as assigned.
Work closely with the Fund Development and Marketing Communications team to help execute the annual fundraising event, She Leads, and achieve the Individual Giving fundraising goal for the event. This includes contributing to the creation of event assets, participating in committee communication, and donor solicitation and management.
Maintain a portfolio of individual prospects, as related to ticket and sponsorship sales.
Work with the Database Management Specialist to develop and manage partnership portfolios for CEO, CERO, Sr. DOD and Board of Directors to achieve revenue goals.
Prepare compelling prospect and donor materials such as letters, proposals and stewardship reports as needed.
Additional Duties and Responsibilities
Maintain accurate, up-to-date donor records in the CRM database, including detailed moves management following calls, e‑mails, visits, and solicitations.
Maintain a professional, courteous demeanor in all interactions.
Demonstrate flexibility to work evenings and weekends as required.
Perform other duties as assigned.
Required Knowledge, Skills and Abilities
At least 5 years’ professional fundraising experience required, with a track record of successful 4‑5 figure gift solicitation strongly preferred.
Detail‑oriented, well organized, focused and goal‑oriented, with a high level of initiative and energy. Must display a high level of maturity and personal integrity and ability to understand, develop, and sustain resilient and dynamic relationships with donors, colleagues, and senior management.
Strong interpersonal skills with the ability to communicate effectively and persuasively with coworkers and with donors; must have demonstrated ability to exercise good judgment, tact, and discretion.
Exceptional writing skills with an eye for creativity and great attention to detail. Ability to craft compelling donor communications from meaningful acknowledgement letters to accurate engagement and fund activity reports.
High organizational ability, adherence to strict deadlines, and ability to manage concurrent projects and priorities.
Solid computer skills, including knowledge of common donor databases, such as Raiser’s Edge. Experience working with fundraising tools such as DonorSearch, iWave, MailChimp, GoFundMe Pro/Classy, and productivity tools within the Microsoft Office and Adobe design suites strongly preferred.
Establish a collaborative relationship with the mission delivery division to ensure free‑flowing exchange of information.
Exercise independent judgment in collecting and analyzing information on prospects and donors to be utilized in the development of cultivation and stewardship programs.
Bring donor relations perspective to discussions to ensure each piece of collateral from Marketing and Communications is integrated into the overall donor relations and recognition strategy.
The ability to interact comfortably, tactfully, and effectively with varied internal and external constituencies is essential.
Experience organizing and supporting special events.
Desire to have fun while working in an environment of intelligent, highly motivated people.
Some regional travel, weekend, and evening work required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Recommended Education, Training and Experience
A bachelor’s degree in a related field or comparable work experience in the industry/profession.
CFRE certification is a plus.
GSGLA Employee Requirements
Comply with state‑mandated reporter training.
Attend GSGLA signature events and/or other activities as assigned.
Must successfully complete a live scan and background check.
Benefits / Other Employees of GSGLA receive a competitive benefits package and paid time off, including the closure of its offices the second and fourth Monday of every month. Full‑time staff are eligible to opt into plans that cover medical, dental, vision, life and even pet insurance, an employee assistance program, as well as a 403(b) retirement plan.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative and Project Management
Industries Non‑profit Organizations and Fundraising
#J-18808-Ljbffr