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Harnham

Collections Strategy and Analytics Director

Harnham, Wilmington, Delaware, us, 19894

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Collections Strategy and Analytics Director Base pay range: $160,000.00/yr - $170,000.00/yr

Drive Smarter Collections Through Data-Driven Strategy. Join a high-growth fintech that’s redefining how consumers access — and manage — credit through intelligent, analytics-led decisioning. As a Senior Credit Risk Analyst focused on Collections Strategy, you’ll play a pivotal role in optimizing how the company supports customers through delinquency and recovery, balancing empathy, efficiency, and performance across the collections lifecycle.

Role

You’ll own analytics and strategy across the back end of the credit lifecycle — from early delinquency through charge‑off and recoveries. Working hand‑in‑hand with senior risk leaders, you’ll develop, test, and enhance strategies that improve cure rates, minimize losses, and drive operational excellence across collections channels.

Day to Day, You Will:

Design, test, and deploy

collections and recovery strategies

that improve customer outcomes and portfolio performance.

Analyze

delinquency trends, roll rates, and recovery curves

using SQL and Python to identify performance drivers and early warning signals.

Partner with

operations, data science, and finance

to bring analytical insights into real‑world collections execution.

Monitor portfolio behavior to continuously optimize

segmentation, treatment paths, and contact strategies .

Contribute to the

governance framework

for collections policy and performance measurement.

What You Bring

6+ years of experience in

collections strategy, credit risk analytics, or portfolio management

(cards, personal loans, or consumer lending preferred).

Hands‑on experience with

SQL

(Python or R a plus).

A solid grasp of

collections and recovery dynamics

— from early‑stage interventions to post‑charge‑off recoveries.

A commercial, data‑driven mindset with the ability to translate insight into strategy.

Strong communication and storytelling skills — able to influence business decisions through evidence and clarity.

Why Join?

High‑impact role in a

mission‑driven fintech

scaling rapidly.

Exposure to

senior leaders and full lifecycle credit strategy , from acquisition to collections.

Competitive pay, performance bonus, and a clear path for growth.

A collaborative culture that rewards innovation, ownership, and curiosity.

Ready to help shape how a leading fintech reimagines collections through data? Apply now.

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