Advance Auto Parts Inc.
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive systems and parts. The role can source from special order, FDO, second source, etc., and direct drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Effective communication, listening and problem‑solving skills.
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); effectively communicate and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations ASE Certification preferred but not required.
Physical Demands Position primarily involves walking or standing. Requires talking, hearing, using hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, crawling. Must frequently lift and/or move up to 50 lbs and occasionally up to 100 lbs. Vision requirements include close, distance, color, depth perception and ability to adjust focus.
Work Environment Work environment is usually indoors; occasionally outdoors exposed to weather while performing tasks such as installing batteries and wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic chemicals, electrical shock risk, explosives, vibration. Noise level usually moderate.
Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Effective communication, listening and problem‑solving skills.
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); effectively communicate and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations ASE Certification preferred but not required.
Physical Demands Position primarily involves walking or standing. Requires talking, hearing, using hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, crawling. Must frequently lift and/or move up to 50 lbs and occasionally up to 100 lbs. Vision requirements include close, distance, color, depth perception and ability to adjust focus.
Work Environment Work environment is usually indoors; occasionally outdoors exposed to weather while performing tasks such as installing batteries and wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic chemicals, electrical shock risk, explosives, vibration. Noise level usually moderate.
Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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