Docusign
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).
Responsibilities
Monitor the security compliance landscape to identify which standards and certifications are relevant for the APJ region and translate them into program actions such as performing gap analysis and remediations.
Conduct FISC self assessment and monitor compliance annually.
Conduct and manage ISMAP compliance with external auditors and Japanese government agencies and monitor compliance annually.
Prepare and complete application documentation required for ISMAP compliance.
Conduct security compliance audits and assessments independently end‑to‑end while adhering to strict deadlines and maintaining executive‑level metrics and reporting.
Perform contract agreement reviews as needed and provide guidance from a security compliance perspective.
Review documentation for security in Japanese and proactively shape Docusign’s response to security regulatory standards/certifications and customer security responses in Japan.
Provide security compliance guidance on new product features and changes.
Conduct security control test of design and test of operating effectiveness activities.
Be the subject matter expert to lead compliance discussions, awareness, internal and external audit interviews.
Work with product and engineering, business, and technology teams to define and maintain an effective suite of controls adapting to changes in products, business processes and technology solutions.
Manage audit deliverables, identify, and analyze process gaps, provide guidance and expertise to control owners, develop remediation recommendations, and track to completion.
Develop and maintain strong relationships based on trust and transparency with control owners, auditors, and customers.
Establish governance across projects with structure on tracking and reporting.
Develop metrics to measure and track compliance, risk and the effectiveness of the security compliance program.
Document and socialize the security compliance programs to provide transparency to control owners and obtain actionable commitment from relevant stakeholders.
Identify automation opportunities and implement scalable solutions including technical and monitoring controls.
Qualifications Basic
Proficiency in Japanese.
Business level English proficiency.
Experienced in working with Japanese government agencies.
Bachelor’s degree in Computer Science, Information Systems, or a related field or equivalent work experience.
6+ years of relevant work experience in Security Compliance, Auditing, Assessments or other GRC related experience.
3+ years of managing security compliance audits and/or customer audits.
Experienced in working with cross‑functional departments and stakeholders to provide security compliance issues, risks, and recommendations.
Industry certification such as CISSP, CISA, CISM, CRISC, ISO27001 Lead Auditor, CompTIA Security+, AWS/Azure Security, and/or equivalent GRC certification.
Preferred
Self‑starter with excellent communication, collaborative, and presentation skills.
Strong understanding of the audit lifecycle, has experience testing controls and writing test scripts in various environments and functions.
Comfortable working in a fast‑paced, dynamic environment, and managing multiple projects concurrently.
Strong understanding of common compliance and governance frameworks relevant for a fast‑paced SaaS organization.
Ability to review compliance evidences required for audit.
Ability to coach and prepare technical teams / SMEs for audit interviews.
Ability to engage with internal, external, and customer auditors.
A strong networker, a natural relationship builder, with outstanding communication and influencing skills.
Executive level engagement and negotiation skills; comfortable interacting at all levels (from C‑suite to technical teams).
Strong business acumen and leadership skills.
Excellent analytical and problem‑solving skills and quantitative approach to solving problems.
Strong sense of ownership and goal achievement mind.
Familiarity with privacy principles and the intent of privacy regulations including GDPR, CCPA, HIPAA, HITRUST, etc.
Familiarity with cloud infrastructure (Azure, AWS) and strong technology SaaS experience.
Job Designation Hybrid:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 3 days per week; may vary by team but will be weekly in‑office expectation.)
Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
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Responsibilities
Monitor the security compliance landscape to identify which standards and certifications are relevant for the APJ region and translate them into program actions such as performing gap analysis and remediations.
Conduct FISC self assessment and monitor compliance annually.
Conduct and manage ISMAP compliance with external auditors and Japanese government agencies and monitor compliance annually.
Prepare and complete application documentation required for ISMAP compliance.
Conduct security compliance audits and assessments independently end‑to‑end while adhering to strict deadlines and maintaining executive‑level metrics and reporting.
Perform contract agreement reviews as needed and provide guidance from a security compliance perspective.
Review documentation for security in Japanese and proactively shape Docusign’s response to security regulatory standards/certifications and customer security responses in Japan.
Provide security compliance guidance on new product features and changes.
Conduct security control test of design and test of operating effectiveness activities.
Be the subject matter expert to lead compliance discussions, awareness, internal and external audit interviews.
Work with product and engineering, business, and technology teams to define and maintain an effective suite of controls adapting to changes in products, business processes and technology solutions.
Manage audit deliverables, identify, and analyze process gaps, provide guidance and expertise to control owners, develop remediation recommendations, and track to completion.
Develop and maintain strong relationships based on trust and transparency with control owners, auditors, and customers.
Establish governance across projects with structure on tracking and reporting.
Develop metrics to measure and track compliance, risk and the effectiveness of the security compliance program.
Document and socialize the security compliance programs to provide transparency to control owners and obtain actionable commitment from relevant stakeholders.
Identify automation opportunities and implement scalable solutions including technical and monitoring controls.
Qualifications Basic
Proficiency in Japanese.
Business level English proficiency.
Experienced in working with Japanese government agencies.
Bachelor’s degree in Computer Science, Information Systems, or a related field or equivalent work experience.
6+ years of relevant work experience in Security Compliance, Auditing, Assessments or other GRC related experience.
3+ years of managing security compliance audits and/or customer audits.
Experienced in working with cross‑functional departments and stakeholders to provide security compliance issues, risks, and recommendations.
Industry certification such as CISSP, CISA, CISM, CRISC, ISO27001 Lead Auditor, CompTIA Security+, AWS/Azure Security, and/or equivalent GRC certification.
Preferred
Self‑starter with excellent communication, collaborative, and presentation skills.
Strong understanding of the audit lifecycle, has experience testing controls and writing test scripts in various environments and functions.
Comfortable working in a fast‑paced, dynamic environment, and managing multiple projects concurrently.
Strong understanding of common compliance and governance frameworks relevant for a fast‑paced SaaS organization.
Ability to review compliance evidences required for audit.
Ability to coach and prepare technical teams / SMEs for audit interviews.
Ability to engage with internal, external, and customer auditors.
A strong networker, a natural relationship builder, with outstanding communication and influencing skills.
Executive level engagement and negotiation skills; comfortable interacting at all levels (from C‑suite to technical teams).
Strong business acumen and leadership skills.
Excellent analytical and problem‑solving skills and quantitative approach to solving problems.
Strong sense of ownership and goal achievement mind.
Familiarity with privacy principles and the intent of privacy regulations including GDPR, CCPA, HIPAA, HITRUST, etc.
Familiarity with cloud infrastructure (Azure, AWS) and strong technology SaaS experience.
Job Designation Hybrid:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 3 days per week; may vary by team but will be weekly in‑office expectation.)
Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
#J-18808-Ljbffr