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Byroneckols

Customer Relations Representative - State Farm Agent Team Member

Byroneckols, Granite Heights, Wisconsin, United States

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Customer Relations Representative - State Farm Agent Team Member Full Time in Wimberley, TX

Benefits

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

About Our Agency A proud Ole Miss graduate, I transitioned from being an SVP of Operations for a nationwide property management company to becoming a State Farm agent 13 years ago. I’m actively involved in the Wimberley community, serving on the board of KWVH local radio station and previously on the boards of the Chamber of Commerce and Camp Good Sam. As a husband and father of two boys in Wimberley ISD, I stay engaged in all things local.

Our agency is built on small-town family charm, and we go above and beyond to ensure our customers receive the highest level of service, living up to State Farm’s promises. We genuinely care about helping families achieve their dreams and protecting what matters most. Our team consists of five full-time members and one remote part‑time representative. We offer a Simple IRA matching plan, paid vacation and sick leave, weekly team training lunches, and multiple incentives for production throughout the year—including an annual bonus program. If you’re looking for a supportive, community‑driven team where you can grow and make an impact, we’d love to have you join us!

Role Description As a Customer Relations Representative – State Farm Agent Team Member with Byron Eckols – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

Qualifications

Communication and problem‑solving skills.

Experience in customer service preferred.

Ability to handle high‑stress situations calmly.

Compensation $60,000.00 - $90,000.00 per year

Legal Statement State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a Community of Good Neighbors Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.

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