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Zenity

Sales Operations Analyst

Zenity, New York, New York, us, 10261

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Zenity is the first and only holistic platform built to secure and govern AI Agents from buildtime to runtime. We empower organizations to unlock AI capabilities while staying protected, compliant, and in control. Our platform is trusted by leading Fortune 500 companies and offers centralized visibility, vulnerability management, and policy enforcement across AI-driven systems. With $38M raised in Series B funding, we are scaling fast and looking for mission-driven individuals to join us in securing the AI revolution.

We are seeking a Sales Operations Analyst to join our GTM team, with a strong focus on analytics and operations. This role will be instrumental in enabling our Sales, Marketing, and Customer Success teams to scale efficiently by ensuring data‑driven decision‑making, operational excellence, and seamless cross‑functional execution.

As a strategic partner to GTM leadership, you will own revenue analytics, reporting infrastructure, and operational processes that improve visibility, performance, and predictability across the customer journey.

Responsibilities

Analytics & reporting – build and maintain dashboards, reports, and data models to track KPIs across Sales, Pre Sales, and Customer Success.

Provide insights and recommendations to optimize pipeline health, forecast accuracy, and GTM efficiency.

Partner with leadership to analyze revenue trends and identify growth opportunities.

Operations & process excellence – optimize GTM systems to ensure accurate data flow and usability, standardize and improve sales operational processes, support planning and execution of GTM strategies including territory design, quota setting, and performance measurement.

Cross‑functional enablement – collaborate with Sales, Marketing, Product, and Finance to align on metrics, definitions, and processes, enable teams with the right tools, data, and insights to execute effectively, and act as the ‘source of truth’ for GTM data integrity and reporting.

Qualifications

3–5+ years of experience in Revenue Operations, Sales Operations, or Business Analytics, preferably in a B2B SaaS environment.

Strong analytical background with experience building dashboards in Salesforce, HubSpot, Tableau, or similar tools.

Hands‑on experience managing and optimizing CRM and GTM tech stacks.

Excellent problem‑solving skills, with the ability to translate data into actionable insights.

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