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Phiture

SAP BASIS Administrator

Phiture, Germantown, Ohio, United States

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FARO is an imaging company that envisions a better, more insightful, and powerful world through digital 3D technologies and measurement solutions. From the beginning, we have helped customers make better decisions – faster and more accurately than anyone else in the industry.

We partner with the largest companies on the planet, delivering solutions that address their most pressing challenges. In aerospace and automotive, we collaborate with SpaceX, NASA, Tesla, Volvo, and others. In construction, we scan and design astonishing projects for the largest builders. For public safety professionals, our forensic scanning tools solve crimes and document scenes with high‑tech gear you might see in CSI and the movies.

We believe that if it can be dreamed, it can also be measured, and if it can be measured, it can also be realized.

FARO’s Global Business Systems is seeking a hands‑on, dynamic SAP BASIS Administrator to maintain and support SAP landscapes (ECC, BTP, BW, CPQ, GRC, etc.) and ensure the integrity and stability of the SAP ecosystem supporting our core business processes.

The role will be part of the SAP CoE, supporting efficient delivery of business‑driven SAP programs and projects, as well as day‑to‑day operational needs.

The ideal candidate will collaborate cross‑functionally with various departments and regions while managing SAP BASIS operations, administration, and optimization in a cloud environment. Responsibilities include overseeing the implementation and daily operations of SAP ecosystems, ensuring system stability, performance tuning, and compliance with security standards. This includes driving release cycles, data refresh cycles, troubleshooting, and resolving SAP issues.

This position requires a blend of leadership, business acumen, relationship management, and project execution. It will lead a full range of activities across one or more programs or projects with varying complexity and scope, partnering with internal customers and stakeholders.

The role will focus on SAP BASIS administration, ensuring landscape stability, integrity, and optimal performance while managing day‑to‑day operations, system monitoring, performance tuning, and transport management. It will also support the rapid growth of FARO’s IT Center in Porto, Portugal, as a hybrid role requiring a minimum of 2 days in the office per week.

How you will make a difference @ FARO

Install, configure, maintain, tune, troubleshoot, and support SAP landscapes (ECC, BTP, BW, CPQ, GRC, etc.) to ensure integrity and stability.

Perform daily administration, monitoring, and system health checks.

Monitor and optimize system performance (CPU, memory, storage), performing regular health checks.

Plan and execute system upgrades, enhancement packs, kernel patches, and migrations.

Implement and manage backup and disaster recovery strategies to ensure data integrity and continuity.

Proactively monitor SAP systems to identify potential issues, manage incidents, and provide solutions to technical challenges.

Apply SAP Best Practices under Focused Run & Focused Build, monitoring issue resolution and participating in high‑priority issues to ensure quality deliverables.

Manage the SAP Transport Management System (TMS) and ensure proper movement of configuration changes across landscapes.

Maintain up‑to‑date system documentation, including technical architecture diagrams and procedures.

Lead and execute SAP migrations, including on‑premises to cloud, OS/DB migrations, and others.

Collaborate with functional teams and developers for system integrations, troubleshooting, and overall landscape management.

Design and configure high‑availability and disaster recovery solutions for SAP environments.

Coordinate with SAP support, hardware vendors, and third‑party providers for issue resolution, escalations, and license compliance.

Partner with the SAP‑Security and Audit team to ensure compliance with organizational security standards and SAP best practices.

Monitor performance of technical objects during upgrades, new releases, testing, and problem‑solving across business operations.

Translate business requirements into technical integration solutions and provide efficient, high‑quality services to customers.

Continuously seek customer feedback and incorporate it into strategies and action plans, enhancing business outcomes.

This position requires

Bachelor’s degree in information systems, Computer Science, or related field with 10+ years of related experience, or Master’s degree with 7+ years of experience.

10+ years of SAP BASIS experience maintaining landscapes, upgrades, migrations while collaborating with functional teams (SD, MM, PP, FICO).

Hands‑on experience in SAP Basis administration, transport management, periodic refreshes, upgrades/support packs, tuning, and troubleshooting.

Experience with SAP ECC 6.0, CPQ, BTP (CPI), and BW, installation and maintenance of SAP ecosystems and software components.

Analyze system logs and performance metrics, conduct workload analysis, and recommend timely improvements.

Handle, prioritize, and resolve break‑fix and enhancement tickets.

Plan and implement SAP upgrades and new implementations as required.

Daily monitoring, administration, troubleshooting, and tuning of all SAP systems.

Perform regular system maintenance, patching, and upgrades.

Manage SAP user access and security settings.

Collaborate with functional teams for seamless integration of SAP modules.

Ensure system compliance with organizational policies and industry standards.

Hands‑on experience with SAP S/4HANA, SAP Fiori, SAP BASIS & Security, SAP BTP, and integration solutions.

Monitor, tune, and troubleshoot SAP HANA systems using HANA Cockpit and HANA Studio, implementing security and performance optimization.

Experience in memory management, system monitoring, performance tuning, system refresh/copy, backup and recovery strategies, and high‑availability configurations.

Knowledge of ALE/IDoc administration, batch management, database administration, SAP HANA databases, installation, monitoring, and tuning.

Strong interpersonal, organizational, planning, and communication skills; analytical and problem‑solving abilities; ability to lead discussions and present ideas to audiences of all sizes.

Team orientation and the ability to support ongoing programs/projects independently.

Ability to work under stress to meet deadlines in changing business priorities.

Self‑motivated, demonstrate a “can‑do” attitude, results‑driven, and positive attitude for timely delivery of solutions.

Preferred Requirements

SAP Security Certification

SAP S/4 HANA Migration Experience

SAP Basis Administration Certification

What Faro Can Offer You

Permanent employment contract

Flexible working hours

Training opportunities

Health insurance, free drinks, fresh fruit, charity runs, sport events, meal cards

INCLUSIVE At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty, and openness as a way of life in conducting our business.

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