FirstService Residential
Assistant Community Association Manager
FirstService Residential, Fort Myers, Florida, United States, 33916
Overview
Job Overview :
As an Assistant Community Association Manager, you’ll be responsible for assisting in the management of properties in accordance with company policies, procedures, and standards. This role develops knowledge in lease administration, income/expense management and administration, physical facilities management, and tenant relations. Responsibilities
Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community documents, policies and procedures. Assists with field activities associated with a property or group of properties. Oversees the tracking and response to tenant service requests. Maintains tenant relation program and regular positive communication with each tenant. Performs quarterly property inspections. Coordinates insurance requirements for properties and associated vendors. Prepares and distributes tenants’ manuals, emergency procedures, and other necessary formalized tenant communications. Assists in the preparation of check runs, capital trackers, funds, and other forms for approval by the Community Association Manager. Assists in the preparation of monthly reports. Assists in the development of operating and capital budgets. Assumes all other duties and responsibilities as directed by the Community Association Manager. Establishes and maintains industry contacts and relationships in the property's marketplace through involvement in trade organizations and networking opportunities with vendor outreach and peer groups. Creates a culture of daily positive interaction among members of the building management team. Follows safety procedures and maintains a safe work environment. Skills & Qualifications
Two (2) years of experience as an on-site manager managing property or building operations (staff and service contracts) preferred. Bachelor’s degree in business or related field. Certified and licensed by the State of Florida for Community Association Management (CAM) preferred. Strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Strong interpersonal skills. Computer literacy: Proficiency and working knowledge of Microsoft Office applications. Physical Requirements
Physical demands include ability to lift up to 50 lbs. Standing, sitting, walking and occasional climbing. Required to work at a personal computer for extended periods. Talking on the phone for extended periods. Ability to detect auditory and/or visual emergency alarms. On-call 24/7. Ability to work extended/flexible hours and weekends based on project requirements. Driving when necessary. Ability to respond to emergencies in a timely manner. Supervisory Responsibilities
Directly or indirectly supervise associates within the assigned property. Additional Information
Schedule: Monday through Friday 8:00am – 4:30pm (must be on call for emergencies). What We Offer
As a full-time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, and vision. You will also be eligible for paid time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation
$26.44 per hour Disclaimer Statement
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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Job Overview :
As an Assistant Community Association Manager, you’ll be responsible for assisting in the management of properties in accordance with company policies, procedures, and standards. This role develops knowledge in lease administration, income/expense management and administration, physical facilities management, and tenant relations. Responsibilities
Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community documents, policies and procedures. Assists with field activities associated with a property or group of properties. Oversees the tracking and response to tenant service requests. Maintains tenant relation program and regular positive communication with each tenant. Performs quarterly property inspections. Coordinates insurance requirements for properties and associated vendors. Prepares and distributes tenants’ manuals, emergency procedures, and other necessary formalized tenant communications. Assists in the preparation of check runs, capital trackers, funds, and other forms for approval by the Community Association Manager. Assists in the preparation of monthly reports. Assists in the development of operating and capital budgets. Assumes all other duties and responsibilities as directed by the Community Association Manager. Establishes and maintains industry contacts and relationships in the property's marketplace through involvement in trade organizations and networking opportunities with vendor outreach and peer groups. Creates a culture of daily positive interaction among members of the building management team. Follows safety procedures and maintains a safe work environment. Skills & Qualifications
Two (2) years of experience as an on-site manager managing property or building operations (staff and service contracts) preferred. Bachelor’s degree in business or related field. Certified and licensed by the State of Florida for Community Association Management (CAM) preferred. Strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Strong interpersonal skills. Computer literacy: Proficiency and working knowledge of Microsoft Office applications. Physical Requirements
Physical demands include ability to lift up to 50 lbs. Standing, sitting, walking and occasional climbing. Required to work at a personal computer for extended periods. Talking on the phone for extended periods. Ability to detect auditory and/or visual emergency alarms. On-call 24/7. Ability to work extended/flexible hours and weekends based on project requirements. Driving when necessary. Ability to respond to emergencies in a timely manner. Supervisory Responsibilities
Directly or indirectly supervise associates within the assigned property. Additional Information
Schedule: Monday through Friday 8:00am – 4:30pm (must be on call for emergencies). What We Offer
As a full-time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, and vision. You will also be eligible for paid time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation
$26.44 per hour Disclaimer Statement
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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