University of Colorado Boulder
Data Center Technician
University of Colorado Boulder, Boulder, Colorado, United States, 80301
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Data Center Technician
role at
University of Colorado Boulder .
Job Summary The Office of Information Technology encourages applications for a
Data Center Technician!
This role works within OIT for our campus data centers, including supporting our Data Center Manager. The Technician will provide operational support pertaining to customer facing operations (provisioning of rack space, customer deployments, adds/cancels, and customer communication) and support of the critical data center infrastructure (chillers, CRACs/CRAHs, UPS, Generators, and security hardware) within the data center spaces. The job duties will require the ability to distinguish between colors (white, red, blue and green) and lifting, both of which can be performed with assistive technology.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Vision
OIT will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be an outstanding public university.
Who We Are
OIT will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be an outstanding public university.
Mission
OIT enables campus priorities by providing high-value IT services and solutions.
Values
Trust, as a foundation for how we engage with one another and with campus partners, along with
Passionate curiosity in how to better support the campus and our partner’s while
Fostering empowerment and authentic engagement among ourselves and
Celebrating inclusivity that promotes a sense of belonging while acknowledging that each person is unique and valued.
Strategy
OIT will advance learning and discovery by delivering high-value reliable IT services and solutions that:
Provide a fluid and adaptable academic and student experience
Enable research competitiveness and
Deliver core infrastructure and enterprise IT services for business efficiency.
Responsibilities Colocation & Data Center Operations
Customer Deployments: Be responsible for participating in customer facing communications as it pertains to coordinating the deployment of new equipment & customers within campus data center spaces. Participate in physical duties as it pertains to installation (PDU, server & cabling), labeling, and receiving operations. This role will be responsible for the upkeep of data center records via DCIM tool.
Remote Hands: This position will perform communication and completion of received customer requests that vary from visual inspections of customer environments, connecting of crash-carts, cabling changes, server component installs/troubleshooting, shipping operations, and the escorting of third‑party vendors.
Cancels/Decommissions: Assist in customer facing communication as it pertains to coordinating and confirming the cancellation of data center services. This role will also help with the physical action of uninstalling data center hardware, updating DCIM records, removal of cabling, and engagement of asset surplus procedures.
Customer Site Access: Coordinate the provisioning and removal of customer site access for the campus data centers. This entails customer facing communication, updating of customer access & email lists, and the completion of data center tours.
Service Documentation: This position in collaboration with the Data Center Manager will generate and update the published documentation as it relates to data center services.
Service & Infrastructure Operations
Monitoring: Be responsible for the processing of service and infrastructure alarms both during and after-hours. This is to include alert response, physical action, and the performing of escalations based on standard operating procedures.
Preventative Maintenance: Assist in the engagement/contact and escorting of vendors and/or CU Facilities department related to the preventative maintenance of the critically important data center infrastructure (chillers, CRACs/CRAHs, UPS, Generators, and security hardware).
Inspections & Walkthroughs: This position performs reviews of completed site walkthroughs and will be responsible for creating tickets/cases to address non‑passing findings. The Technician will also perform site walkthroughs as needed.
Inventory Management: Be responsible for completing inventory cycle counts and audits along with general receiving operations. This will also include the allocation of consumables and assets needed for customer deployment and creation of project bill of materials (BOMs).
Emergency Procedures & Documentation: Be responsible for performing emergency procedures when initiated during service impacting events. Assist in the update & creation of both emergency procedures and facility‑based SOPs relating investigating & operating critically important infrastructure.
What You Should Know
This position is working primarily on site.
The schedule will vary between different options ranging from 6AM-3PM, 7AM-4PM, 8AM-5PM, 9AM-6PM for example, based on business needs. This position will be fairly flexible for scheduling.
After hours access will be needed once in on‑call rotation. Possibility for normal afterhours work or weekends could be required, depending on scheduled events/maintenance.
Visa sponsorship is not available.
What We Can Offer
The salary range is $55,100 to $65,497 annually.
Benefits At the University of Colorado Boulder, we are committed to supporting the holistic health and well‑being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world‑class outdoor recreation. Explore additional perks and programs through the CU Advantage program.
Be Statements Be collaborative. Be inspired. Be Boulder.
What We Require
Bachelor’s degree from an accredited institution. A combination of education and/or relevant experience as described below may be substituted for a degree on a year for year basis.
At least two years of professional experience in a related field.
A Valid U.S. Driver’s License.
What You Will Need
Positive demeanor and good work ethic.
Demonstrable ability to track and manage multiple tasks at the same time.
Highly organized and meticulous approach to all work tasks and products.
Ability to work both as a team and independently as needed.
What We Would Like You To Have
Experience with network and fiber testers (Fluke/Viaavi).
Datacom cabling certifications (copper & fiber).
Experience with server/pc hardware repair.
Experience supporting data center critical infrastructure (CRACs/CRAHs, pumps
#J-18808-Ljbffr
Data Center Technician
role at
University of Colorado Boulder .
Job Summary The Office of Information Technology encourages applications for a
Data Center Technician!
This role works within OIT for our campus data centers, including supporting our Data Center Manager. The Technician will provide operational support pertaining to customer facing operations (provisioning of rack space, customer deployments, adds/cancels, and customer communication) and support of the critical data center infrastructure (chillers, CRACs/CRAHs, UPS, Generators, and security hardware) within the data center spaces. The job duties will require the ability to distinguish between colors (white, red, blue and green) and lifting, both of which can be performed with assistive technology.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Vision
OIT will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be an outstanding public university.
Who We Are
OIT will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be an outstanding public university.
Mission
OIT enables campus priorities by providing high-value IT services and solutions.
Values
Trust, as a foundation for how we engage with one another and with campus partners, along with
Passionate curiosity in how to better support the campus and our partner’s while
Fostering empowerment and authentic engagement among ourselves and
Celebrating inclusivity that promotes a sense of belonging while acknowledging that each person is unique and valued.
Strategy
OIT will advance learning and discovery by delivering high-value reliable IT services and solutions that:
Provide a fluid and adaptable academic and student experience
Enable research competitiveness and
Deliver core infrastructure and enterprise IT services for business efficiency.
Responsibilities Colocation & Data Center Operations
Customer Deployments: Be responsible for participating in customer facing communications as it pertains to coordinating the deployment of new equipment & customers within campus data center spaces. Participate in physical duties as it pertains to installation (PDU, server & cabling), labeling, and receiving operations. This role will be responsible for the upkeep of data center records via DCIM tool.
Remote Hands: This position will perform communication and completion of received customer requests that vary from visual inspections of customer environments, connecting of crash-carts, cabling changes, server component installs/troubleshooting, shipping operations, and the escorting of third‑party vendors.
Cancels/Decommissions: Assist in customer facing communication as it pertains to coordinating and confirming the cancellation of data center services. This role will also help with the physical action of uninstalling data center hardware, updating DCIM records, removal of cabling, and engagement of asset surplus procedures.
Customer Site Access: Coordinate the provisioning and removal of customer site access for the campus data centers. This entails customer facing communication, updating of customer access & email lists, and the completion of data center tours.
Service Documentation: This position in collaboration with the Data Center Manager will generate and update the published documentation as it relates to data center services.
Service & Infrastructure Operations
Monitoring: Be responsible for the processing of service and infrastructure alarms both during and after-hours. This is to include alert response, physical action, and the performing of escalations based on standard operating procedures.
Preventative Maintenance: Assist in the engagement/contact and escorting of vendors and/or CU Facilities department related to the preventative maintenance of the critically important data center infrastructure (chillers, CRACs/CRAHs, UPS, Generators, and security hardware).
Inspections & Walkthroughs: This position performs reviews of completed site walkthroughs and will be responsible for creating tickets/cases to address non‑passing findings. The Technician will also perform site walkthroughs as needed.
Inventory Management: Be responsible for completing inventory cycle counts and audits along with general receiving operations. This will also include the allocation of consumables and assets needed for customer deployment and creation of project bill of materials (BOMs).
Emergency Procedures & Documentation: Be responsible for performing emergency procedures when initiated during service impacting events. Assist in the update & creation of both emergency procedures and facility‑based SOPs relating investigating & operating critically important infrastructure.
What You Should Know
This position is working primarily on site.
The schedule will vary between different options ranging from 6AM-3PM, 7AM-4PM, 8AM-5PM, 9AM-6PM for example, based on business needs. This position will be fairly flexible for scheduling.
After hours access will be needed once in on‑call rotation. Possibility for normal afterhours work or weekends could be required, depending on scheduled events/maintenance.
Visa sponsorship is not available.
What We Can Offer
The salary range is $55,100 to $65,497 annually.
Benefits At the University of Colorado Boulder, we are committed to supporting the holistic health and well‑being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world‑class outdoor recreation. Explore additional perks and programs through the CU Advantage program.
Be Statements Be collaborative. Be inspired. Be Boulder.
What We Require
Bachelor’s degree from an accredited institution. A combination of education and/or relevant experience as described below may be substituted for a degree on a year for year basis.
At least two years of professional experience in a related field.
A Valid U.S. Driver’s License.
What You Will Need
Positive demeanor and good work ethic.
Demonstrable ability to track and manage multiple tasks at the same time.
Highly organized and meticulous approach to all work tasks and products.
Ability to work both as a team and independently as needed.
What We Would Like You To Have
Experience with network and fiber testers (Fluke/Viaavi).
Datacom cabling certifications (copper & fiber).
Experience with server/pc hardware repair.
Experience supporting data center critical infrastructure (CRACs/CRAHs, pumps
#J-18808-Ljbffr