White's International Trucks
Job Description
Job Description
Reports To:
Service Manager/Shop Foreman Job Summary:
The
A-Level Technician
is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining
heavy-duty commercial trucks . This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets
OEM and industry standards , maintaining
safety, reliability, and efficiency .
Key Responsibilities:
Advanced Diagnostics & Repairs:
Perform
in-depth troubleshooting and diagnostics
on engines, transmissions, electrical systems, and other truck components.
Conduct
major engine overhauls, transmission rebuilds, and driveline repairs .
Repair and replace
suspension, steering, and brake systems
(air and hydraulic).
Diagnose and repair
HVAC, hydraulic, and fuel systems .
Perform
aftertreatment system diagnostics and repairs
(DEF, DPF, EGR).
Electrical & Computerized Systems:
Use
OEM diagnostic software
(Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems.
Repair and program
ECM, sensors, wiring, and multiplexing systems .
Calibrate and troubleshoot
Advanced Driver Assistance Systems (ADAS) .
Preventive Maintenance & Inspections:
Conduct
DOT inspections
and ensure compliance with federal and state regulations.
Perform advanced
preventive maintenance (PM) services , including fluid changes, filter replacements, and lubrication.
Identify and recommend
repairs for worn or damaged components
before failure occurs.
Training & Mentorship:
Assist and train
B-Level and C-Level technicians
in proper repair techniques and procedures.
Provide
technical guidance and troubleshooting support
to the team.
Stay updated on
OEM service bulletins, recalls, and training certifications .
Shop Efficiency & Safety:
Follow
OSHA and dealership safety protocols
to maintain a clean and hazard-free workspace.
Ensure repairs are completed
efficiently and correctly the first time
to minimize customer downtime.
Maintain and properly use
special tools, equipment, and diagnostic software .
Qualifications
Proven experience as an
A-Level Diesel Technician
or equivalent master-level role
Advanced knowledge of
electronic systems, repair verification, and body control systems
Ability to diagnose and repair
complex electrical, mechanical, and driveline issues
Strong understanding of
Cummins, Eaton, and International systems
(web and hands-on training completion preferred)
Must maintain
all required state certifications and OEM online training compliance
CDL preferred
Positive attitude and ability to
mentor and train junior technicians
Proficient in reading and interpreting
diagnostic manuals, wiring schematics, and EDS/Guidanz cases
Excellent communication, organization, and problem-solving skills
Valid driver’s license and acceptable driving record
Physical Requirements
Ability to lift up to
75 pounds
and perform physically demanding tasks
Frequent standing, walking, bending, stooping, and reaching in and around vehicles
Must be able to
work in a shop environment
that includes exposure to noise, vibrations, fumes, and moving mechanical parts
Comfortable working in a variety of temperatures and conditions (indoors and outdoors)
Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed
Must be able to
wear required PPE
(steel-toe/composite boots, safety glasses, gloves, etc.) at all times
Benefits
At White’s International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: Medical, Dental, and Vision Insurance
(multiple plan options)
Health Savings Account (HSA)
with company contribution
Flexible Spending Account (FSA)
options
401(k) with Company Match
– 50% match up to 6% of contributions
Company-Paid Basic Life Insurance
with AD&D
Short- and Long-Term Disability Plans
available for purchase
Optional Supplemental Insurance
(Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
Paid Vacation, Sick Leave, and Holidays
Uniforms Provided
and annual
boot reimbursement
Paid training and certification incentives
Opportunities for
career advancement through our Technician Roadmap
Team-oriented, family-driven culture
with a focus on safety, integrity, and growth
Job Description
Reports To:
Service Manager/Shop Foreman Job Summary:
The
A-Level Technician
is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining
heavy-duty commercial trucks . This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets
OEM and industry standards , maintaining
safety, reliability, and efficiency .
Key Responsibilities:
Advanced Diagnostics & Repairs:
Perform
in-depth troubleshooting and diagnostics
on engines, transmissions, electrical systems, and other truck components.
Conduct
major engine overhauls, transmission rebuilds, and driveline repairs .
Repair and replace
suspension, steering, and brake systems
(air and hydraulic).
Diagnose and repair
HVAC, hydraulic, and fuel systems .
Perform
aftertreatment system diagnostics and repairs
(DEF, DPF, EGR).
Electrical & Computerized Systems:
Use
OEM diagnostic software
(Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems.
Repair and program
ECM, sensors, wiring, and multiplexing systems .
Calibrate and troubleshoot
Advanced Driver Assistance Systems (ADAS) .
Preventive Maintenance & Inspections:
Conduct
DOT inspections
and ensure compliance with federal and state regulations.
Perform advanced
preventive maintenance (PM) services , including fluid changes, filter replacements, and lubrication.
Identify and recommend
repairs for worn or damaged components
before failure occurs.
Training & Mentorship:
Assist and train
B-Level and C-Level technicians
in proper repair techniques and procedures.
Provide
technical guidance and troubleshooting support
to the team.
Stay updated on
OEM service bulletins, recalls, and training certifications .
Shop Efficiency & Safety:
Follow
OSHA and dealership safety protocols
to maintain a clean and hazard-free workspace.
Ensure repairs are completed
efficiently and correctly the first time
to minimize customer downtime.
Maintain and properly use
special tools, equipment, and diagnostic software .
Qualifications
Proven experience as an
A-Level Diesel Technician
or equivalent master-level role
Advanced knowledge of
electronic systems, repair verification, and body control systems
Ability to diagnose and repair
complex electrical, mechanical, and driveline issues
Strong understanding of
Cummins, Eaton, and International systems
(web and hands-on training completion preferred)
Must maintain
all required state certifications and OEM online training compliance
CDL preferred
Positive attitude and ability to
mentor and train junior technicians
Proficient in reading and interpreting
diagnostic manuals, wiring schematics, and EDS/Guidanz cases
Excellent communication, organization, and problem-solving skills
Valid driver’s license and acceptable driving record
Physical Requirements
Ability to lift up to
75 pounds
and perform physically demanding tasks
Frequent standing, walking, bending, stooping, and reaching in and around vehicles
Must be able to
work in a shop environment
that includes exposure to noise, vibrations, fumes, and moving mechanical parts
Comfortable working in a variety of temperatures and conditions (indoors and outdoors)
Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed
Must be able to
wear required PPE
(steel-toe/composite boots, safety glasses, gloves, etc.) at all times
Benefits
At White’s International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: Medical, Dental, and Vision Insurance
(multiple plan options)
Health Savings Account (HSA)
with company contribution
Flexible Spending Account (FSA)
options
401(k) with Company Match
– 50% match up to 6% of contributions
Company-Paid Basic Life Insurance
with AD&D
Short- and Long-Term Disability Plans
available for purchase
Optional Supplemental Insurance
(Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
Paid Vacation, Sick Leave, and Holidays
Uniforms Provided
and annual
boot reimbursement
Paid training and certification incentives
Opportunities for
career advancement through our Technician Roadmap
Team-oriented, family-driven culture
with a focus on safety, integrity, and growth