Receptionist – H&R Block
Join to apply for the Receptionist role at H&R Block.
About H&R Block
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business through the Block Next transformation plan, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and always on the move—if you embrace challenges as opportunities and want to make a meaningful difference in your community, our door is always open.
Typical Day
Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organize resources with team members.
- Perform other duties as assigned.
Your Experience
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help build healthy habits.
- Neurodiversity and caregiver support available.
- Various discounts on everyday items and services.
- Eligibility for additional benefits: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
- Access to a full employee benefit portal.
Pay Range
$11.00 – $27.00 per hour. Local minimum wage laws apply.
Equal Opportunity Employer
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Make an Impact
If you’re looking to make an impact, H&R Block is the place for you.