H&R Block is hiring: Receptionist in Pharr

Receptionist role at H&R Block.

Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value a high‑performing, connected culture where everyone feels they belong.

Typical Day

Helping others is what we do best. As a seasonal Client Service Professional / Receptionist, you will impact clients daily by ensuring a pleasant experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suit­ed tax professional.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, in‑person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

Benefits

• Employee Assistance Program with Health Advocate.
• Well‑being program, BetterYou.
• Neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Benefits with eligibility requirements: Medical coverage, 401(k) retirement plan, Employee Stock Purchase plan.

EEO Statement

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, nationality, age, disability, religion, sexual orientation, gender identity, or veteran status.