H&R Block – Receptionist
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Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.
Role Overview
Seasonal Client Service Professional/Receptionist focused on delivering exceptional client experiences both in person and over the phone or virtually.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service whether in person, over the phone or virtually
- Maintain office cleanliness and organize resources with team members
- Other duties as assigned
Qualifications / Requirements
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales or marketing experience (optional)
- Experience working in a fast‑paced environment
- Previous customer service experience
- Strong organizational and time‑management skills
- Ability to multi‑task
- Computer proficiency, including Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
Job Details
- Seniority level: Not Applicable
- Employment type: Full‑time
- Job function: Administrative
- Industries: Retail
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 - $27.00 per hour
Sponsored Job #14314