Receptionist Job at H&R Block in East Wenatchee

Receptionist – H&R Block

Join us as a seasonal Receptionist / Client Service Professional at H&R Block. Your role is to provide a welcoming experience, answer phones, match clients with appropriate tax professionals, schedule appointments, and ensure client needs are met.

About Our Company

At H&R Block, we help and inspire confidence in clients, associates, and communities worldwide, fostering a high‑performing and connected culture.

Typical Day

You will greet clients, answer phones, match them to tax professionals, schedule appointments, maintain office cleanliness, and assist in client service both in person and virtually.

Qualifications

• High school diploma or equivalent
• Flexible schedule and willingness to work multiple locations
• Sales/marketing experience (desirable)
• Customer service experience in a fast‑paced environment
• Strong organizational, time‑management, and multitasking skills
• Computer proficiency with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as they prefer
• Ensure all client needs are met during service (in person, over the phone or virtually)
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to build healthy habits
• Neurodiversity and caregiver support services
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, Employee Stock Purchase Plan (subject to eligibility)
• Additional benefits (click to explore available plans)

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$11.00 - $27.00 per hour. Local minimum wage laws apply. Additional incentive compensation may be available.