Akkodis Group Nordics
Technical Services Administrator
Akkodis Group Nordics, Irvine, California, United States, 92713
Job Summary
Akkodis is seeking a
Technical Services Administrator
for a
Contract
position with a client in
Irvine, CA . The role supports technical support, repair center, and inventory teams to ensure high‑quality service delivery. Experience in customer service or technical/logistics operations, strong data entry and SAP skills is required.
Responsibilities
Receive and process SAP notification orders for exchanges, repairs, loaners, and service parts.
Assist with change of ownership documentation and ensure accuracy.
Research and resolve service billing discrepancies.
Coordinate with repair and shipping teams to ensure timely equipment processing.
Support technical teams with accurate SAP data entry and request handling.
Process DP90 billing and provide quotes for non‑warranty repairs.
Maintain loaner pool balance and follow up with customers post‑repair.
Handle consignment notifications for servicing NKA‑owned equipment.
Assist with capitalization of serialized equipment for loaner use.
Maintain accurate serial history in SAP and resolve return discrepancies.
Qualifications
High school diploma or equivalent required.
1+ years of experience in customer service, technical service, or logistics operations with data entry.
Experience with SAP, Oracle, Sage, or Salesforce preferred.
Well‑organized and detail‑oriented with strong typing skills.
Proficient in MS Word, Excel, Outlook, and PowerPoint.
Strong verbal and written communication skills in English.
Ability to work independently and collaboratively in a team environment.
Requirements The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Pay Details Rate Range: $20.00 to $22.00 per hour. The rate may be negotiable based on experience, education, geographic location, and other factors.
Benefits
Medical, dental, vision, and life insurance
Short‑term disability
Additional voluntary benefits
EAP program
Commuter benefits
401(k) plan
Paid leave including Paid Sick Leave and any other paid leave required by Federal, State, or local law
Holiday pay where applicable
Equal Opportunity and Additional Statements Equal Opportunity Employer/Veterans/Disabled. Military connected talent encouraged to apply.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.modis.com/en-us/candidate-privacy.
If you are interested in this role, please click
APPLY NOW . For other opportunities available at Akkodis or any questions, feel free to contact me at
Prabhanshu.Yadav@akkodisgroup.com .
#J-18808-Ljbffr
Technical Services Administrator
for a
Contract
position with a client in
Irvine, CA . The role supports technical support, repair center, and inventory teams to ensure high‑quality service delivery. Experience in customer service or technical/logistics operations, strong data entry and SAP skills is required.
Responsibilities
Receive and process SAP notification orders for exchanges, repairs, loaners, and service parts.
Assist with change of ownership documentation and ensure accuracy.
Research and resolve service billing discrepancies.
Coordinate with repair and shipping teams to ensure timely equipment processing.
Support technical teams with accurate SAP data entry and request handling.
Process DP90 billing and provide quotes for non‑warranty repairs.
Maintain loaner pool balance and follow up with customers post‑repair.
Handle consignment notifications for servicing NKA‑owned equipment.
Assist with capitalization of serialized equipment for loaner use.
Maintain accurate serial history in SAP and resolve return discrepancies.
Qualifications
High school diploma or equivalent required.
1+ years of experience in customer service, technical service, or logistics operations with data entry.
Experience with SAP, Oracle, Sage, or Salesforce preferred.
Well‑organized and detail‑oriented with strong typing skills.
Proficient in MS Word, Excel, Outlook, and PowerPoint.
Strong verbal and written communication skills in English.
Ability to work independently and collaboratively in a team environment.
Requirements The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Pay Details Rate Range: $20.00 to $22.00 per hour. The rate may be negotiable based on experience, education, geographic location, and other factors.
Benefits
Medical, dental, vision, and life insurance
Short‑term disability
Additional voluntary benefits
EAP program
Commuter benefits
401(k) plan
Paid leave including Paid Sick Leave and any other paid leave required by Federal, State, or local law
Holiday pay where applicable
Equal Opportunity and Additional Statements Equal Opportunity Employer/Veterans/Disabled. Military connected talent encouraged to apply.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.modis.com/en-us/candidate-privacy.
If you are interested in this role, please click
APPLY NOW . For other opportunities available at Akkodis or any questions, feel free to contact me at
Prabhanshu.Yadav@akkodisgroup.com .
#J-18808-Ljbffr