Burrell Behavioral Health
Benefits Eligibility Advocate
Burrell Behavioral Health, Independence, Missouri, United States, 64053
Job Description:
Job Title:
Benefits Eligibility Advocate
Location:
Independence, MO
Department:
Client Access
Employment Type:
Full-time
Job Summary: Join our compassionate, collaborative team as a Benefits Eligibility Advocate, where you will empower individuals and families to access essential healthcare coverage through Medicaid. This important role offers the opportunity to make a positive impact on the lives of vulnerable populations by providing education, guidance, and direct support throughout the enrollment and renewal process. Ideal candidates will possess strong organizational skills, empathy, and a customer service mindset. Your contributions will help ensure compliance with Medicaid policies while supporting revenue cycle operations.
In this position, you will serve as a vital liaison between clients, team members, and the Family Support Division (FSD), assisting with accurate and timely documentation to facilitate healthcare access for those in need.
This position offers…
Employee Assistance Program
– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement
– Company paid for work functions requiring travel
Employee Discounts
– Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture
- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits
- Scroll down to bottom of this post to learn more
Key Responsibilities:
Educate clients about Medicaid benefits, coverage options, and enrollment responsibilities.
Assist eligible clients by completing and submitting initial benefit applications.
Monitor application status and follow up with the Family Support Division (FSD) to ensure timely processing of benefits.
Review Medicaid Reauthorization Reports and schedule client appointments for renewals.
Ensure accurate and timely submission of required documentation to the Family Support Division.
Coordinate the Medicaid application process with direct care staff to ensure accuracy.
Regularly check Medicaid status for assigned clients and report lapsed coverage as directed.
Act as a liaison between clients, staff, and the Family Support Division to resolve questions or concerns.
Stay informed on Medicaid regulations, policies, and guidelines to ensure compliance.
Perform all other duties as assigned.
Education, Experience, and/or Credential Qualifications:
High school diploma or equivalent required.
Associate degree in social services, healthcare administration, or related field preferred.
Two years of experience in benefits advocacy, Medicaid enrollment, healthcare access, or a related role.
Experience working with diverse populations in healthcare, social services, or community-based settings is strongly preferred.
Additional Qualifications:
Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
Current driver’s license, acceptable driving record, and current auto insurance.
Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Position Perks & Benefits: Paid time off:
full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package:
full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training:
initial, ongoing, comprehensive, and supportive
Career mobility:
advancement opportunities/promoting from within
Welcoming, warm, supportive:
a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
#J-18808-Ljbffr
Benefits Eligibility Advocate
Location:
Independence, MO
Department:
Client Access
Employment Type:
Full-time
Job Summary: Join our compassionate, collaborative team as a Benefits Eligibility Advocate, where you will empower individuals and families to access essential healthcare coverage through Medicaid. This important role offers the opportunity to make a positive impact on the lives of vulnerable populations by providing education, guidance, and direct support throughout the enrollment and renewal process. Ideal candidates will possess strong organizational skills, empathy, and a customer service mindset. Your contributions will help ensure compliance with Medicaid policies while supporting revenue cycle operations.
In this position, you will serve as a vital liaison between clients, team members, and the Family Support Division (FSD), assisting with accurate and timely documentation to facilitate healthcare access for those in need.
This position offers…
Employee Assistance Program
– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement
– Company paid for work functions requiring travel
Employee Discounts
– Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture
- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits
- Scroll down to bottom of this post to learn more
Key Responsibilities:
Educate clients about Medicaid benefits, coverage options, and enrollment responsibilities.
Assist eligible clients by completing and submitting initial benefit applications.
Monitor application status and follow up with the Family Support Division (FSD) to ensure timely processing of benefits.
Review Medicaid Reauthorization Reports and schedule client appointments for renewals.
Ensure accurate and timely submission of required documentation to the Family Support Division.
Coordinate the Medicaid application process with direct care staff to ensure accuracy.
Regularly check Medicaid status for assigned clients and report lapsed coverage as directed.
Act as a liaison between clients, staff, and the Family Support Division to resolve questions or concerns.
Stay informed on Medicaid regulations, policies, and guidelines to ensure compliance.
Perform all other duties as assigned.
Education, Experience, and/or Credential Qualifications:
High school diploma or equivalent required.
Associate degree in social services, healthcare administration, or related field preferred.
Two years of experience in benefits advocacy, Medicaid enrollment, healthcare access, or a related role.
Experience working with diverse populations in healthcare, social services, or community-based settings is strongly preferred.
Additional Qualifications:
Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
Current driver’s license, acceptable driving record, and current auto insurance.
Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Position Perks & Benefits: Paid time off:
full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package:
full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training:
initial, ongoing, comprehensive, and supportive
Career mobility:
advancement opportunities/promoting from within
Welcoming, warm, supportive:
a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
#J-18808-Ljbffr