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Zywa

Product Manager - Associate

Zywa, San Francisco, California, United States, 94199

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About Cozmo AI Cozmo AI builds

AI Employees who can speak, think, and do . We help enterprises deploy voice-native AI teammates that drive revenue across sales, support, and collections replacing costly human workflows with intelligent, always-on agents.

Backed by

Y Combinator, Goodwater Capital, and Dubai Future District Fund , we’ve reached $1.5 M ARR in , and are scaling from

$1.5 M → $10 M ARR in 12 months .

The Role We’re looking for a

Product Manager who lives at the intersection of data and behavior

— someone who can read dashboards like a scientist but think like a storyteller.

You’ll own the full cycle of how our customers use Cozmo AI — from activation to expansion — translating raw usage data and client feedback into product decisions that drive retention, stickiness, and growth.

What You’ll Do

Own product analytics: Define, instrument, and interpret key metrics (activation, retention, usage depth, workflow success rates, etc.).

Turn data → insight → action: Identify behavioral patterns that separate power users from casual ones, and design experiments to replicate success.

Collaborate deeply: Work with Engineering, Design, and Forward‑Deployed Teams to improve agent UX, dashboard usability, and enterprise integrations.

Close the loop: Partner with Customer Success to gather qualitative insights from live deployments and use them to prioritize roadmap items.

Drive impact: Champion data‑informed decisions that make our AI employees more intelligent, contextual, and effective over time.

You Should Have

1 + years of PM or product‑data hybrid experience in B2B SaaS / AI / voice tech.

Strong command of analytics tools (Mixpanel, Amplitude, Looker Studio, SQL, or equivalent).

Obsession with understanding why users behave a certain way, not just what they do.

Ability to communicate complex insights clearly to executives, engineers, and customers alike.

Bonus points for experience in LLM / voice AI / workflow automation / CRM integrations.

Bonus if you have a MBA + Product background / problem solving background.

Why Join Us

Be part of a category‑defining company that’s rewriting how enterprises work.

High‑ownership culture: zero bureaucracy, full accountability, rapid execution.

Competitive salary, meaningful equity, and global impact.

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