Insight Global
Information Technology Support Technician
Insight Global, San Francisco, California, United States, 94199
Base pay range
$23.00/hr - $27.00/hr
We are seeking an IT Technician to provide internal network support and general IT assistance within a dynamic Museum setting with diverse technology needs. This role will support a staff of approximately 50–75 employees and work closely with a small IT team (3–5 members).
Key Responsibilities
Maintain internal network connectivity
Troubleshoot Wi‑Fi issues
Provide printer and internet support
Respond to support tickets and resolve technical issues
Deliver excellent customer service through direct interaction with staff
Provide onsite support three days per week (Tuesday–Thursday)
Reset passwords and troubleshoot login issues
Assist with account access problems
Track and manage hardware inventory
Perform light helpdesk tasks, including basic troubleshooting for Windows systems
Required Skills & Experience
2+ years of experience in IT support or helpdesk roles
Strong troubleshooting skills for network and hardware issues
Excellent communication and customer service abilitiesAbility to work onsite as scheduled
Compensation $24/hr – $27/hr
Compensation may vary based on skills, experience, and education.
Benefits Benefit packages begin on the first day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching. Employees are also entitled to paid sick leave and/or other paid time off per applicable law.
Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Technology, Information, and Media
Location San Francisco, CA
#J-18808-Ljbffr
We are seeking an IT Technician to provide internal network support and general IT assistance within a dynamic Museum setting with diverse technology needs. This role will support a staff of approximately 50–75 employees and work closely with a small IT team (3–5 members).
Key Responsibilities
Maintain internal network connectivity
Troubleshoot Wi‑Fi issues
Provide printer and internet support
Respond to support tickets and resolve technical issues
Deliver excellent customer service through direct interaction with staff
Provide onsite support three days per week (Tuesday–Thursday)
Reset passwords and troubleshoot login issues
Assist with account access problems
Track and manage hardware inventory
Perform light helpdesk tasks, including basic troubleshooting for Windows systems
Required Skills & Experience
2+ years of experience in IT support or helpdesk roles
Strong troubleshooting skills for network and hardware issues
Excellent communication and customer service abilitiesAbility to work onsite as scheduled
Compensation $24/hr – $27/hr
Compensation may vary based on skills, experience, and education.
Benefits Benefit packages begin on the first day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching. Employees are also entitled to paid sick leave and/or other paid time off per applicable law.
Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Technology, Information, and Media
Location San Francisco, CA
#J-18808-Ljbffr