Envoy Global
Overview
Envoy Global is a leading innovator in the global immigration space. Our mission combines an industry‑leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. As a member of the Operations team, Mail Administrators provide clerical support to Envoy's affiliate law firms to help process immigration and non‑immigrant visas.
Responsibilities
Receive, sort, and process incoming mail, including scanning, filing, and uploading confidential documents into internal systems using process automation tools and physically distributing mail within the office.
Maintain organized records of mail logs, leveraging process automation.
Assist in processing e‑mail received from government agencies in addition to physical mail, properly routing the email or taking action on administrative matters.
Handle sensitive immigration‑related documents with discretion and in compliance with privacy and data‑protection policies.
Follow established protocols for secure document storage and disposal.
Coordinate with Operations, Legal, and Affiliate teams to ensure smooth mail flow and accurate routing of case‑related materials, including handling signature processes.
Identify opportunities for process improvement and report suggestions to supervisors to enhance mailroom efficiency.
Monitor and restock mailing supplies, including envelopes, labels, and postage.
Utilize AI‑powered tools and robotic process automation (RPA) to streamline workflows and improve operational efficiency.
Coordinate manual checks in office for notices (e.g., Receipt or Approval Notices) as requested.
Call FedEx/UPS as needed for lost or misdelivered packages.
Qualifications
High school diploma or equivalent required.
Minimum 1+ year of work and/or internship experience; prior mailroom or administrative experience preferred.
Demonstrated experience adapting to evolving priorities.
Experience handling confidential and time‑sensitive information.
Basic proficiency with office technology (MS Office Suite) and document management systems.
Fluent in English.
Must be available to work in the office five days per week.
Excellent organizational skills with the ability to efficiently multi‑task and prioritize to meet strict deadlines.
Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and coworkers.
Comfortable working in a fast‑paced, high‑volume environment.
Strong written and verbal communication skills, excellent use of the English language.
Strong attention to detail with a genuine desire to produce prompt and accurate work.
Team‑focused with a strong work ethic.
Ability to handle confidential information with integrity.
Compensation Hourly Rate: $20.00 per hour (overtime rates apply).
Notice for California Applicants http://www.envoyglobal.com/notice-at-collection-for-ca-applicants
#J-18808-Ljbffr
Responsibilities
Receive, sort, and process incoming mail, including scanning, filing, and uploading confidential documents into internal systems using process automation tools and physically distributing mail within the office.
Maintain organized records of mail logs, leveraging process automation.
Assist in processing e‑mail received from government agencies in addition to physical mail, properly routing the email or taking action on administrative matters.
Handle sensitive immigration‑related documents with discretion and in compliance with privacy and data‑protection policies.
Follow established protocols for secure document storage and disposal.
Coordinate with Operations, Legal, and Affiliate teams to ensure smooth mail flow and accurate routing of case‑related materials, including handling signature processes.
Identify opportunities for process improvement and report suggestions to supervisors to enhance mailroom efficiency.
Monitor and restock mailing supplies, including envelopes, labels, and postage.
Utilize AI‑powered tools and robotic process automation (RPA) to streamline workflows and improve operational efficiency.
Coordinate manual checks in office for notices (e.g., Receipt or Approval Notices) as requested.
Call FedEx/UPS as needed for lost or misdelivered packages.
Qualifications
High school diploma or equivalent required.
Minimum 1+ year of work and/or internship experience; prior mailroom or administrative experience preferred.
Demonstrated experience adapting to evolving priorities.
Experience handling confidential and time‑sensitive information.
Basic proficiency with office technology (MS Office Suite) and document management systems.
Fluent in English.
Must be available to work in the office five days per week.
Excellent organizational skills with the ability to efficiently multi‑task and prioritize to meet strict deadlines.
Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and coworkers.
Comfortable working in a fast‑paced, high‑volume environment.
Strong written and verbal communication skills, excellent use of the English language.
Strong attention to detail with a genuine desire to produce prompt and accurate work.
Team‑focused with a strong work ethic.
Ability to handle confidential information with integrity.
Compensation Hourly Rate: $20.00 per hour (overtime rates apply).
Notice for California Applicants http://www.envoyglobal.com/notice-at-collection-for-ca-applicants
#J-18808-Ljbffr