RealManage
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Onsite General Manager (Sugar Top)
role at
RealManage .
2 days ago
Base pay range $87,000.00/yr - $95,000.00/yr
RealManage Elevated Onsite RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from
Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Property Summary SugarTop Resort is the premier destination spot when visiting the High Country. Located in the Village of Sugar Mountain, N.C., the resort is a ten-story high rise condominium complex that houses 320 units. SugarTop amenities include a full size heated indoor pool, two large hot tubs, one dry and one wet sauna as well as a state of the art workout facility. The long-range views are without question the best in the region for your sunrises and morning coffee or sunsets with your other favorite beverages. SugarTop Resort is adjacent to Sugar Ski, the premier winter sports venue in the South East, as well as a challenging 18-hole championship Golf Course just minutes away in the Village of Sugar Mountain. The iconic Grandfather Mountain welcomes the sunrise each morning.
General Manager Responsibilities
Conduct daily and frequent site inspections to ensure the highest possible standards of safety, courtesy, cleanliness and efficiency are met.
Maintain a high visible presence within the community and among the team to provide exceptional customer service by promptly addressing all members’ inquiries, concerns, and feedback.
Public charisma and ability to develop positive relationships.
Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors.
Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures.
Directs the work of all department managers.
Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.
Responsible for the timely preparation of monthly financial reports to the Board of Directors.
Coordinates the development of long-range and annual business plans aligned with association by-laws and policies.
Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed.
Monitors quality of association products and services to ensure maximum member and guest satisfaction.
Secures and protects all the association assets.
Establishes and maintains ongoing dialogue with members to elicit input on Association direction and improvements.
Coordinates with Board of Directors on the development and implementation of all strategic plans.
Secondary Duties/Responsibilities
Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies.
Evaluates committee activities that report to the General Manager.
Ensures compliance with purchasing policies and procedures.
Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities.
Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results.
Supports internal controls.
Other duties as directed.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at RealManage by 2x.
#J-18808-Ljbffr
Onsite General Manager (Sugar Top)
role at
RealManage .
2 days ago
Base pay range $87,000.00/yr - $95,000.00/yr
RealManage Elevated Onsite RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from
Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Property Summary SugarTop Resort is the premier destination spot when visiting the High Country. Located in the Village of Sugar Mountain, N.C., the resort is a ten-story high rise condominium complex that houses 320 units. SugarTop amenities include a full size heated indoor pool, two large hot tubs, one dry and one wet sauna as well as a state of the art workout facility. The long-range views are without question the best in the region for your sunrises and morning coffee or sunsets with your other favorite beverages. SugarTop Resort is adjacent to Sugar Ski, the premier winter sports venue in the South East, as well as a challenging 18-hole championship Golf Course just minutes away in the Village of Sugar Mountain. The iconic Grandfather Mountain welcomes the sunrise each morning.
General Manager Responsibilities
Conduct daily and frequent site inspections to ensure the highest possible standards of safety, courtesy, cleanliness and efficiency are met.
Maintain a high visible presence within the community and among the team to provide exceptional customer service by promptly addressing all members’ inquiries, concerns, and feedback.
Public charisma and ability to develop positive relationships.
Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors.
Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures.
Directs the work of all department managers.
Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.
Responsible for the timely preparation of monthly financial reports to the Board of Directors.
Coordinates the development of long-range and annual business plans aligned with association by-laws and policies.
Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed.
Monitors quality of association products and services to ensure maximum member and guest satisfaction.
Secures and protects all the association assets.
Establishes and maintains ongoing dialogue with members to elicit input on Association direction and improvements.
Coordinates with Board of Directors on the development and implementation of all strategic plans.
Secondary Duties/Responsibilities
Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies.
Evaluates committee activities that report to the General Manager.
Ensures compliance with purchasing policies and procedures.
Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities.
Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results.
Supports internal controls.
Other duties as directed.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at RealManage by 2x.
#J-18808-Ljbffr