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Tata Consultancy Services

Technical Support Specialist

Tata Consultancy Services, Boston, Massachusetts, us, 02298

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Tata Consultancy Services provided pay range

This range is provided by Tata Consultancy Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$110,000.00/yr - $115,000.00/yr Direct message the job poster from Tata Consultancy Services Qualifications

3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting. Experience with LabVantage LIMS is must. Strong understanding of laboratory processes, sample management, and analytical workflows. Experience with LIMS system configuration, master data updates, and user management. Familiarity with ITIL processes (incident, change, and problem management) Ability to troubleshoot application issues, system errors, and support ticket resolution. Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems. Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems). Strong skills in documenting system processes, configurations, and incident resolution procedures. Excellent communication and collaboration skills, working with both technical and non-technical teams. Referrals increase your chances of interviewing at Tata Consultancy Services by 2x Seniority level

Associate Employment type

Full-time Job function

Information Technology Industries

IT Services and IT Consulting Benefits

Medical insurance Vision insurance 401(k)

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