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Fountain

Bojangles General Manager (Gerente General) – Charlotte, NC – 506

Fountain, Charlotte, North Carolina, United States, 28245

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Address: 8521 N Tryon St, Charlotte, NC 28262, USA

Compensation: $57,000 - $70,000 per year

Job Summary General Managers lead their teams in providing guests with the most exceptional experience in Southern hospitality. They develop and drive traffic, sales, and profitability while maintaining a customer‑centric culture and ensuring outstanding guest and employee experiences.

Essential Duties People

Actively seek growth opportunities or assignments for development.

Communicate effectively and timely with all guests (internal and external).

Take an active role with all new team members.

Serve as a subject matter expert and adhere to all systems and processes.

Effectively demonstrate our Cultural Principles in every interaction.

Performance

Maintain expertise on all systems, including BoFood and BoLabor.

Uphold standards and take corrective action when standards are not met.

Empower team members to deliver WOW guest service with every interaction.

Reduce R&M through proper manager walks, process execution, and timely escalation of opportunities when applicable.

Engage and foster external community relationships to include recruitment and sales growth via digital platforms and catering.

Profit

Increase same‑store growth through sales and guest counts.

Understand the restaurant P&L results.

Recognize how quality, service, and cleanliness impact sales.

Actively participate in inventory management.

Demonstrate and uphold all safety and security standards.

Engage in all LTO throughout the LTO life cycle, including training and POP by deadlines.

Qualifications

Minimum of 3 years’ management experience.

18 years or older.

Ability to read, write, and speak English.

Valid driver’s license and reliable transportation.

Available to work any shift, 7 days a week, with a required 50‑hour work week.

Prior supervisory experience with a coaching mindset.

Previous onboarding experience with employees at all levels.

Prior Microsoft Office experience.

Prior cash handling and bank deposit experience.

Ability to multi‑task and lead teams in a fast‑paced environment.

Physical capability to bend, stand, kneel, and lift 25+ lbs frequently.

Benefits

Weekly pay and monthly bonus program.

Free unlimited telemedicine and virtual mental health programs.

Low‑cost health insurance, dental and vision benefit plans (including orthodontics; HSA & PPO plans available).

Paid vacation time.

Free meals.

Leadership and career development opportunities.

401(k) with matching.

Paid training.

Health, dental, vision insurance.

Paid time off.

Employee discounts.

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, affirmative action employer.

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