University of Georgia
Visitor Services Customer Service Assistant (PT)
University of Georgia, Athens, Georgia, us, 30604
Posting Details
Position Details
Posting Number G/R31459P
Working Title Visitor Services Customer Service Assistant (PT)
Department PSO-State Botanic Garden of GA
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website https://botgarden.uga.edu/
Employment Type Employee
Additional Schedule Information
20-hour work week at least 3-4 days a week. Some flexibility but at least 2 weekdays.
Advertised Salary 18.00 per hour
Anticipated Start Date 12/01/2025
Posting Date 11/06/2025
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Location of Vacancy Athens Area
EOO Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at
https://www.usg.edu/policymanual/section6/C2653 .
Duties/Responsibilities
Duties/Responsibilities
This position will respond to customer emails and phone calls primarily for the garden's Visitor Services and Rentals department. Responsibilities will include but are not limited to customer service, event support, troubleshooting issues, and other duties as assigned.
Percentage of time 100
Position Details
Position Information
Classification Title Temporary Office/Clerical
FLSA Non-Exempt
UGA Job Code
FTE .49
Minimum Qualifications
Position Summary
Under the direction of the Associate Director at the State Botanical Garden of Georgia at UGA, this part-time, temporary position will assist with customer service for the Visitor Services and Rentals Department. This position will primarily respond to customer emails, phone calls, and use the event system to assist customers with their bookings.
Relevant/Preferred Education, Experience, Licensure, Certification in Position
A qualified candidate for this position should have a strong background in customer service. Excellent communication, attention to detail, and problem-solving skills are needed. Flexibility to work weekends and nights is necessary.
Knowledge, Skills, Abilities and/or Competencies
Software proficiency: Familiar with Microsoft Office suite; familiarity with event ticketing software preferred.
Physical Demands
Driving as needed for job duties
Is this a Position of Trust? No
Does this position have operation, access, or control of financial resources? No
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Is driving a requirement of this position? Yes
Does this position have direct interaction or care of children under the age of 18 or direct patient care? No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website .
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Daun Fest
Recruitment Contact Email daun.fest@uga.edu
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume/CV Optional Documents
Cover Letter
Position Details
Posting Number G/R31459P
Working Title Visitor Services Customer Service Assistant (PT)
Department PSO-State Botanic Garden of GA
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website https://botgarden.uga.edu/
Employment Type Employee
Additional Schedule Information
20-hour work week at least 3-4 days a week. Some flexibility but at least 2 weekdays.
Advertised Salary 18.00 per hour
Anticipated Start Date 12/01/2025
Posting Date 11/06/2025
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Location of Vacancy Athens Area
EOO Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at
https://www.usg.edu/policymanual/section6/C2653 .
Duties/Responsibilities
Duties/Responsibilities
This position will respond to customer emails and phone calls primarily for the garden's Visitor Services and Rentals department. Responsibilities will include but are not limited to customer service, event support, troubleshooting issues, and other duties as assigned.
Percentage of time 100
Position Details
Position Information
Classification Title Temporary Office/Clerical
FLSA Non-Exempt
UGA Job Code
FTE .49
Minimum Qualifications
Position Summary
Under the direction of the Associate Director at the State Botanical Garden of Georgia at UGA, this part-time, temporary position will assist with customer service for the Visitor Services and Rentals Department. This position will primarily respond to customer emails, phone calls, and use the event system to assist customers with their bookings.
Relevant/Preferred Education, Experience, Licensure, Certification in Position
A qualified candidate for this position should have a strong background in customer service. Excellent communication, attention to detail, and problem-solving skills are needed. Flexibility to work weekends and nights is necessary.
Knowledge, Skills, Abilities and/or Competencies
Software proficiency: Familiar with Microsoft Office suite; familiarity with event ticketing software preferred.
Physical Demands
Driving as needed for job duties
Is this a Position of Trust? No
Does this position have operation, access, or control of financial resources? No
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Is driving a requirement of this position? Yes
Does this position have direct interaction or care of children under the age of 18 or direct patient care? No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website .
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Daun Fest
Recruitment Contact Email daun.fest@uga.edu
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume/CV Optional Documents
Cover Letter