Beacon Hill
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This range is provided by Beacon Hill. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $21.00/hr - $23.00/hr
Job Title: Technical Support Engineer
Type: Contract (Long Term, Open-Ended)
Duration: Through June 30, 2026 + Extensions Yearly
Overview We are seeking a Technical Support Engineer to join a team responsible for maintaining and supporting the computer and network infrastructure for a large enterprise environment. This role involves extensive travel throughout Wisconsin and requires strong technical skills combined with excellent customer service.
Key Responsibilities
Install, configure, troubleshoot, and maintain computer hardware and software across multiple locations.
Provide technical support and resolve issues for end-users in various office and courtroom environments.
Perform field service for hardware upgrades and emergency technical interventions.
Respond effectively to unplanned events such as system failures or natural disasters.
Ensure compliance with security policies and best practices.
Top Required Skills
Minimum 2 years of experience in an enterprise IT environment.
Strong customer service and communication skills.
Logical thinking and problem-solving abilities.
Proven ability to install, configure, repair, and maintain computer hardware.
Preferred Skills
Knowledge of computer networking principles.
Familiarity with digital audio recording equipment.
Understanding of user account management in an Active Directory environment.
Additional Requirements
Must be a current Wisconsin resident.
Valid driver's license and ability to travel extensively (25-50% of the time) with occasional overnight stays.
Ability to lift and move equipment up to 75 lbs.
Mileage reimbursement provided for personal vehicle use.
Education
Associate's Degree in Computer Science, Information Technology, or related field (or equivalent experience).
Benefits Information Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Seniority level Entry level
Employment type Contract
Job function Information Technology
Industries Technology, Information and Internet
#J-18808-Ljbffr
This range is provided by Beacon Hill. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $21.00/hr - $23.00/hr
Job Title: Technical Support Engineer
Type: Contract (Long Term, Open-Ended)
Duration: Through June 30, 2026 + Extensions Yearly
Overview We are seeking a Technical Support Engineer to join a team responsible for maintaining and supporting the computer and network infrastructure for a large enterprise environment. This role involves extensive travel throughout Wisconsin and requires strong technical skills combined with excellent customer service.
Key Responsibilities
Install, configure, troubleshoot, and maintain computer hardware and software across multiple locations.
Provide technical support and resolve issues for end-users in various office and courtroom environments.
Perform field service for hardware upgrades and emergency technical interventions.
Respond effectively to unplanned events such as system failures or natural disasters.
Ensure compliance with security policies and best practices.
Top Required Skills
Minimum 2 years of experience in an enterprise IT environment.
Strong customer service and communication skills.
Logical thinking and problem-solving abilities.
Proven ability to install, configure, repair, and maintain computer hardware.
Preferred Skills
Knowledge of computer networking principles.
Familiarity with digital audio recording equipment.
Understanding of user account management in an Active Directory environment.
Additional Requirements
Must be a current Wisconsin resident.
Valid driver's license and ability to travel extensively (25-50% of the time) with occasional overnight stays.
Ability to lift and move equipment up to 75 lbs.
Mileage reimbursement provided for personal vehicle use.
Education
Associate's Degree in Computer Science, Information Technology, or related field (or equivalent experience).
Benefits Information Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Seniority level Entry level
Employment type Contract
Job function Information Technology
Industries Technology, Information and Internet
#J-18808-Ljbffr