Jam+
Job Description
NOTE: This role is based in
East Syracuse . Please do not apply if you cannot commute there.
We are seeking a dynamic Chief of Staff/HR Manager to lead the strategic and operational management of human capital for a growing, Private Equity-backed eCommerce company. This role blends high-level planning with hands‑on execution across all areas of HR, serving as a key liaison between leadership and employees.
You will oversee and enhance programs related to employee development, performance management, compensation, benefits, recruitment, onboarding, and training. In this pivotal role, you will help shape company culture, foster employee engagement, and drive initiatives to improve morale, boost productivity, and reduce turnover.
As a core member of the site’s leadership team, you will contribute to broader corporate strategy and play a vital role in aligning personnel practices with organizational goals. This position also includes managing sensitive employee relations matters—such as disciplinary actions, layoffs, and terminations—in compliance with labor laws and company policy.
Key Responsibilities
Partner with executive team to support organizational goals
Lead recruiting, interviewing, hiring, and onboarding processes
Oversee employee training and development programs
Maintain and update job descriptions, policies, and organizational structure
Manage HR systems, payroll data, and timekeeping accuracy (e.g., ADP)
Administer benefits and compensation plans
Handle employee relations issues, disciplinary actions, and terminations
Coordinate and process workers’ compensation, leaves of absence, and return‑to‑work programs
Develop and enforce HR and safety policies to ensure compliance
Promote employee engagement through programs and feedback initiatives
Track performance management and support managers with reviews and goals
Maintain all required HR records and ensure legal compliance
Serve as a bridge between employees and leadership to ensure clear communication
Participate in annual budgeting process and serve management as strategic HR partner
Requirements
Bachelor’s degree or equivalent experience
5+ years in HR leadership roles
3+ years of experience in employee and labor relations
PHR/SPHR certification preferred
Key Skills
Human Resources management
Talent acquisition and onboarding
Employee relations and conflict resolution
Performance management and training
Benefits and compensation administration
Knowledge of employment laws and compliance
Strong communication and organizational skills
About the Role This is a foundational position where your expertise will shape the next phase of the company’s culture and workforce strategy. We are looking for someone who thrives in a fast-paced, dynamic environment and is passionate about building high-performing teams and a positive workplace.
Benefits Very competitive bonus, vacation, and healthcare packages
#J-18808-Ljbffr
East Syracuse . Please do not apply if you cannot commute there.
We are seeking a dynamic Chief of Staff/HR Manager to lead the strategic and operational management of human capital for a growing, Private Equity-backed eCommerce company. This role blends high-level planning with hands‑on execution across all areas of HR, serving as a key liaison between leadership and employees.
You will oversee and enhance programs related to employee development, performance management, compensation, benefits, recruitment, onboarding, and training. In this pivotal role, you will help shape company culture, foster employee engagement, and drive initiatives to improve morale, boost productivity, and reduce turnover.
As a core member of the site’s leadership team, you will contribute to broader corporate strategy and play a vital role in aligning personnel practices with organizational goals. This position also includes managing sensitive employee relations matters—such as disciplinary actions, layoffs, and terminations—in compliance with labor laws and company policy.
Key Responsibilities
Partner with executive team to support organizational goals
Lead recruiting, interviewing, hiring, and onboarding processes
Oversee employee training and development programs
Maintain and update job descriptions, policies, and organizational structure
Manage HR systems, payroll data, and timekeeping accuracy (e.g., ADP)
Administer benefits and compensation plans
Handle employee relations issues, disciplinary actions, and terminations
Coordinate and process workers’ compensation, leaves of absence, and return‑to‑work programs
Develop and enforce HR and safety policies to ensure compliance
Promote employee engagement through programs and feedback initiatives
Track performance management and support managers with reviews and goals
Maintain all required HR records and ensure legal compliance
Serve as a bridge between employees and leadership to ensure clear communication
Participate in annual budgeting process and serve management as strategic HR partner
Requirements
Bachelor’s degree or equivalent experience
5+ years in HR leadership roles
3+ years of experience in employee and labor relations
PHR/SPHR certification preferred
Key Skills
Human Resources management
Talent acquisition and onboarding
Employee relations and conflict resolution
Performance management and training
Benefits and compensation administration
Knowledge of employment laws and compliance
Strong communication and organizational skills
About the Role This is a foundational position where your expertise will shape the next phase of the company’s culture and workforce strategy. We are looking for someone who thrives in a fast-paced, dynamic environment and is passionate about building high-performing teams and a positive workplace.
Benefits Very competitive bonus, vacation, and healthcare packages
#J-18808-Ljbffr