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Kimpton Hotels & Restaurants

Director of Housekeeping

Kimpton Hotels & Restaurants, Bozeman, Montana, us, 59772

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Director of Housekeeping

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Kimpton Hotels & Restaurants .

Why We're Here We believe heartfelt, human connections make people’s lives better.

Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes people feel disconnected.

He initiated a new boutique hotel standard and environment where people could connect from the heart.

That was the goal then, and it is still our purpose today.

How We're Different Our San Francisco‑born entrepreneurial spirit and zest for life kickstarted this culture in 1981 and it shines through to this day.

We celebrate people of all kinds who bring creativity, self‑leadership, and an innate passion for making others’ lives better.

Because we know that when people can be themselves at work, they shine, we provide a work environment that is quirky, irreverent, exciting, empowering, and downright exceptional.

What You’ll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high‑energy role for someone who embodies and values Kimpton culture.

Select, staff, recruit, hire, and train qualified housekeeping candidates.

In charge of scheduling all regular and irregular cleanings (e.g., room carpets, upholstery, and draperies as needed, along with annual or semi‑annual deep‑cleaning projects and window cleaning as necessary).

Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel.

Review MOD report for room moves, guest issues and special requests.

Prepare room assignments, distribute keys and assign floors for all housekeeping staff each morning.

Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high‑quality product and service level is delivered to our guests.

Assist with guest requests as required.

Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.

Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines.

Train by instruction and practice, both formally and on‑the‑job; update staff on any new laws or regulations necessary to safely perform their tasks.

Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies.

Control all expenditures relating to Housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment.

Prepare annual housekeeping budget.

Manage all employees in the Housekeeping Department.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Conduct interviews, hiring, and training; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.

What You Bring

Bachelor’s degree in hospitality or a similar industry (preferred).

3+ years of management experience in the boutique hotel industry.

Basic knowledge of MS Office.

Flexible schedule, able to work evenings, weekends, and holidays.

Equal Employment Opportunity Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests.

We encourage each of our employees to understand, accept, and celebrate differences among people, including different personalities, lifestyles, work styles, education, and experience.

We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, and gender identities.

For our complete EEO policy, click here.

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